Against the Wall s01e07 Episode Script
Countdown to Meltdown
- Leather, really?- Yes.
You don't think Donnie would look great in that? Well, I'm sure he would, but it's a bit much, isn't it? Well, your brother's joining S.
W.
A.
T.
Honey, that's a big thing.
Which one is this? The oldest, and you don't join S.
W.
A.
T.
, mom.
He's been taking tests all week.
I think leather is nice.
Well, I'm not saying it's not nice.
It's just a bit much.
What are you giving him? A framed picture.
Remember that photo of Donnie-- he's, like, five years old, he's holding his first B.
B.
gun? He was so excited.
Oh, I remember that picture.
He was so proud.
He used to sleep with that gun every night.
And then I worried constantly that he would poke his eye out.
Do you think you still have that picture? Oh, yeah, I'm sure I do.
Help me.
Somebody help me, please.
Please, somebody help me! Todd! Toddy, wake up! Wake up! Ma'am, is this your husband? - Yes.
- I'm a police officer.
Does he have a medical condition? - No, no, he doesn't.
- A heart condition? - No.
- Hello? Hello? - Todd, it's gonna be okay.
- You got 911? I got disconnected.
Tell them we have a possible heart attack.
Todd, Todd, honey.
Wake up, please.
- Hello? - I can't get through.
- She hung up on me again.
- Please don't die.
Please don't let him die, okay? You can't let him die.
Todd! Todd, honey.
Honey, wake up, please.
Please be okay.
Please don't let him die.
Please don't let him die.
Where's the ambulance? Against The Wall 1x07 Countdown to Meltdown [Crying.]
Hey, what happened? What took you guys so long? What are you talking about? We got here in five minutes.
What time did you get dispatched? 12:27, arrived on the scene at 12:32.
We're gonna need copies of this incident report.
Five minutes is damn good response time.
First time I called 911 was at 12:18.
It took 14 minutes for help to get here.
That's bullshit.
[Sighs.]
This box is just for this month.
How did I.
A.
end up with such a backlog of complaints? We get about 20 a week from 911.
"He was mean.
" "She was snotty.
" "Treated me like an idiot.
" We try to look into them when we can.
Where should we start? I guess we should put them in piles based on divisions, and then we can see which divisions have the most complaints.
"Rude"--Division Seven.
You know what I find shocking? There's only one 911 operator for each division.
I mean, some of these divisions have thousands of people in them.
How is one operator supposed to cover that many people? All of Evanston, one operator.
All of Skokie, one operator.
"Condescending"-- Division 12.
This is interesting.
These complaints came in today.
A lot of them talk about being disconnected or put on hold.
[Laughing.]
Hey, look at that.
What did I tell you? It's not the shooting that I'm worried about.
- What is it? - He's just worried he's gonna get shot before he loses his virginity.
No, no, no, he's worried he's not gonna pass the physical because of his gut.
My gut is fine, thank you very much.
And so is my sex life.
Tell me what's worrying you.
It's the written exam.
You know I've never been good at taking tests.
You got to stop putting so much pressure on yourself.
You'll do fine.
I'm sure your brothers will help you study.
Won't you, boys? - Yeah, of course.
- Yeah, sure.
But you know who you should ask.
Abby.
She is the brains in the family.
I can't ask Abby.
I'm supposed to be mad at her for joining I.
A.
Aren't we still mad at her? I've been over the whole thing for a while now.
I was never really mad.
Abby's at the top of her class for a reason.
You should ask her.
Well, I found the operator who was working 12:00 to 12:30 and would have taken our calls from Oak Street-- Bethany Paige.
Doesn't look like she has a prior I.
A.
file, but she has a whole lot of complaints.
Add her to our "talk to" list.
I found out his name The guy who died Todd Northcutt-- married, two kids, one more on the way.
He was an organ donor.
Bad heart but spectacular kidneys.
You couldn't have saved him, Abby.
We're cops.
We're around death all the time, right? This guy died in my arms.
I don't know-- it feels different.
I got a cousin who works 911 in Houston.
It's a tough job.
14 minutes? I called him.
He agrees--no excuse.
Let's go find out what's going on in 911.
[Cell phone rings.]
Donnie, hey.
Hey, I need to talk to you.
I'm outside.
I have a favor to ask you.
Well, then I think you should come to my office.
Into I.
A.
? Never.
Fine.
Hey.
Hey, uh I, uh--I need you to help me to study for the S.
W.
A.
T.
exam.
Okay, well, I can come over to your place around 7:00.
Or you can come to mine.
I've got beer.
No, I can't tonight.
- Why, you got a hot date? - No, I have to work.
You know, look, I need your help now, okay? - The test is tomorrow.
- I can't leave now.
I'm in the middle of work.
- Okay, forget it.
- Seriously? Why did you wait until the last minute to study, anyway? I've been studying for the past three months.
Okay, you need to stop freaking out.
- I am not freaking out.
- You are freaking out.
And you're also being totally irrational.
Okay, you know, excuse me for thinking that my sister might want to help me achieve a dream that I've had for a long time.
But, you know, hey, your job's way more important than me.
Okay, you know what you need to study up on? Your attitude, because S.
W.
A.
T.
guys are known for being even-tempered.
That's not gonna be a problem, 'cause you're the only one who makes me crazy.
What's your emergency? [Indistinct chatter.]
You the two Internal Affairs cops? - Pat McCloskey? - I am.
These are the dates and times of the emergency calls we're investigating.
We want the names of the operators who handled them.
We also want the recordings of the calls.
And I want to see the complaints.
Yeah, that's not gonna happen.
You see these people here? You think they're talking to their travel agents, booking vacations for the Bahamas? No.
They are saving lives.
Their actions directly result in people living or people dying.
We know.
You know, a trash collector in Chicago makes more money than they do.
Does that seem fair to you? So you have 20 operators for each 8-hour shift? Yeah, supposed to have 40.
Budget cutbacks-- I got half the operators handling more calls.
You get it? We do.
911 receives an average of 20 complaints a week.
Well, now you know why.
It's called stress.
We are understaffed and underpaid.
Average stay on this job is two years.
So, if someone gets their feelings hurt sometimes, it's probably 'cause we're trying to do our job and help them.
Names, phone logs, and tapes, please.
Sorry, won't do it.
You're gonna need a warrant.
Well, we're I.
A.
we don't need a warrant.
So, with all due respect, Ms.
McCloskey, hand it over.
I've been listening to Donovan's phone calls.
No wonder the guy gets so many complaints.
He's an asshole.
Listen to this.
This one breaks my heart.
The monster's back.
I can hear him in the kitchen.
- Kid, look - He's mad.
The monster's mad.
Please don't hang up.
Kid, you've called here a million times.
We've already sent the cops.
There is no monster.
Stop watching scary movies, and stop calling 911.
Who cares how many times the kid called? He's scared.
How many calls did you hear from this kid? Three so far.
He talks about the monster every time.
I'm gonna bring this Ned Donovan in for a chat.
[Telephones ringing.]
I'm looking for Detective Kowalski.
- Through there.
- Mrs.
Northcutt.
We waited for half an hour for help to come today.
I'd like to know why.
We're looking into that, ma'am.
My husband did not have to die.
I watched you perform CPR on Todd.
You had no idea what you were doing, did you? I am so sorry.
You're sorry? It's because of you that my baby will never have a father.
I'm calling my attorney.
I'm gonna sue your ass-- you and the City of Chicago.
You killed my husband.
How long have you been a 911 operator, Donovan? Eight years.
Think you're getting burned out? No.
You don't really like kids, do you? I like kids.
You married? You got kids? Uh, what does that have to do with anything? I'm just trying to figure you out, a man who hangs up on scared little kids.
Oh, so this is about that monster kid, isn't it? "That monster kid"? He's called you for help nine times.
You don't even know his name.
It's Mikey.
Look, his mother said he has bad dreams.
I don't know what's wrong with him.
- I'm not some kid shrink.
- Good thing.
The first few times he called, I sent out a patrol car.
I'm not doing that anymore, okay? They checked it out.
There's no monster.
He calls at 7:00 a.
m.
You don't usually have nightmares at 7:00 a.
m.
- So it's a prank.
- You sure? Here's what I am sure about.
I got seven lines lit up-- a bus accident.
On another line, a kid shot his friend.
A new call comes in.
It's a baby choking.
His mother is hysterical, doesn't know what to do.
You want me to put them on hold so I can chat with a kid about monsters? It's a matter of split-second decisions all day long.
Calls come in.
We have to assess, prioritize, dispatch.
So you're listening and typing at the same time.
I-if I sent the police to the wrong address-- sometimes it's hard to understand people when they're hysterically screaming.
Bethany, you've had a lot of complaints.
- Were you aware of that? - No.
I tried to call 911 yesterday, and first you put me on hold.
I-I-it's not a habit.
I-it's a necessity when the lines go crazy.
What's supposed to happen? Well, your call should've rolled over to another operator, unless they're busy, too.
Yesterday was busy.
What time was this? Um, 12:18.
There could've been any number of calls.
Sometimes people have to wait a bit.
We do the best we can.
I'm sorry you had to wait.
You hung up on me, me and several other people between 12:11 and 12:26, and we couldn't get through-- it was busy.
I have never hung up on anybody, and I never would.
Never.
A high-risk situation could be defined in multiple ways which would include both physical and mental stress and could possibly be impacted by both national and international conditions.
Some of the situations are situations that S.
W.
A.
T.
team members' superiors may or may not ask or require S.
W.
A.
T.
team members to respond to.
These are limited to but not excluded by what? See, this is what I'm talking about.
The questions don't make any sense.
You're overthinking it.
All they're asking is, what high-risk situations are S.
W.
A.
T.
members asked to respond to? Well, then why don't they just say that? Donnie, come on.
You're getting upset over nothing.
No, I'm not! Yes, you are! It's just a test.
Look, if you don't pass, you just keep taking it again until you do.
Yeah, okay, try explaining that to dad.
You're not worried about flunking the test.
You're worried about disappointing dad.
Oh, please.
How could the favorite son ever disappoint dad? Oh, yeah, I'm far from being the favorite.
That's always been Abby.
Uh, princess, perhaps.
Favorite? No.
That's an entirely different psychological debate of the father-daughter relationship.
Well, since it's a proven fact that men always marry their mothers-- metaphorically, that is-- his favoritism is just an attempt to raise her in a fashion that endows her with attributes that attract nothing less than a solid and dependable male.
Thanks, Dr.
Phil.
Can we please just get back to studying? Oprah.
- No court today? - Agh, I'm on call.
Catch me up.
I think there's something very real going on with Mikey Patterson-- it's not just a hunch.
I can hear it in his voice.
He's scared of something.
That's why he keeps calling 911 to report a monster.
What about the case on Ned Donovan? Donovan is an arrogant jerk.
Apparently, he's very good at his job.
According to his file, he handles more calls than anyone else.
He needs a lesson in manners, but that's another story.
I really think Mikey is terrified.
If you want child services to check it out, give 'em a call.
What about Bethany Paige? Um, she's a very nervous lady.
She was actually shaking.
Alcoholic? Medical condition? Maybe hiding something? I don't know.
She was right about it being busy yesterday.
73 calls came in to 911 during the 15-minute span when Northcutt died.
We didn't have a crowd of 73 people.
There were maybe 30 at most.
Well, only a few of them are ours.
The rest of them came from an 83 Crown Street.
But all the numbers from each of the calls had a different phone number.
Someone has 65 phones in their house? 65 calls coming from the same place, all to 911.
Go check it out.
Oh, one more thing, Kowalski.
Yeah.
Elizabeth Northcutt followed up on her threat.
You are being sued, along with the City of Chicago.
Good Samaritan Law.
You're covered.
If for some reason it ever got to trial, the corporation council will cover all your legal fees, so don't worry about it, okay? Yes, sir.
Lieutenant? Yeah.
I did perform CPR correctly.
I know you did.
[Dog barking.]
Who are you two? Abby Kowalski, Lina Flores.
Oh, my.
- Do you know who lives here? - Of course I do.
I just live across the street.
And I own this place.
I'm renting it to a very nice lady.
Do you know the name of the renter? Lisa Prescott.
She paid cash-- six months up front.
Does her rent cover all the bills? Well, water and gas.
She has to pay for her own phone.
Do you have a key? Yes.
Oh, nothing smells bad, does it? Do you think she's dead in there? We just need to look inside.
- May I have the key, please? - Oh.
Thank you.
Where the hell's my stuff? Abby.
Shit.
Go, go, go, go! [Indistinct chatter over police radio.]
Whoa, okay.
Hey, stay back here.
I rented that place furnished, you know.
- Thieving bitch took everything.
- I know, I know.
When I cleared out the house, I noticed there wasn't even any toilet paper left.
She took the T.
P.
? Tell me about your tenant.
Do you think you could describe her, sit down with our computer composite artist? Well, I could try.
One thing I know, she always wears a blue baseball cap.
All clear, detectives-- no bomb.
There's no bomb.
You can all go home.
[Cell phone rings.]
- Oh.
- Take it.
Hey, Mom.
I found a bunch of pictures of Donnie, but I don't see the B.
B.
gun one.
Okay, can I come over later and have a look? Oh, sure.
Oh, honey, I got to go.
Bye.
Just the wire going over to the terminal.
Well, at least you got it working.
Yep.
So you ready for your exam tomorrow? As ready as I'll ever be.
You're gonna do great.
You're gonna be great.
All right.
Thanks.
See you guys later.
See ya.
You're putting too much pressure on him.
He's putting too much pressure on himself.
He doesn't want to disappoint you.
Me? This has nothing to do with me.
I don't care if he works a desk his whole career.
I just want him to be happy.
Problem is, he's happiest when you're proud of him.
If it wasn't a bomb, what is it? We think that computer flooded 911 with phone calls yesterday.
Someone was trying to jam the system, make 911 unavailable so the cops wouldn't show up.
Zac's working on the computer now.
What's with the map? We made a diagram of all the calls that came in yesterday between noon and 1:00.
There were 14 crimes reported, a sexual assault, an armed robbery, and a bank heist.
The bank heist took place in Division 16 at the same time all the calls flooded 911.
There was one phone jack in the house.
The computer was hooked up to that.
Through that one phone line, it was able to generate all 65 calls.
We put a 24-hour surveillance team on the house in case Lisa Prescott shows up again.
I'll notify FBI about your bank-robbery theory.
I'll also give them all the information you've confirmed about how the computer generated the phone calls.
That'll give 'em something to chew on.
Kowalski.
You, uh, contacted child services about that kid yet? Just doing that now, sir.
Good evening.
Yes, what is it? I'm Detective Abby Kowalski.
I'm investigating our 911 department.
I was wondering if I could ask you a few questions.
Okay.
According to our records, your son Mikey has called 911 on a number of occasions.
Do you know anything about that? What did he say? Well, he's had varied responses from the department.
I'd like to speak to him myself, if you don't mind, just get his side of the story.
Well, he's not here.
He's at a friend's house.
Oh, which friend? Just a friend.
He's having a sleepover.
Do you know why Mikey called 911? Look, I apologize about all of this.
Mikey has nightmares.
I'm sorry.
Does anyone else live here with you? - Yes, my husband.
- Is he home? My husband has clients all over the world--finance.
He has to work late.
Look, I'll make sure Mikey doesn't call again.
Uh, thank you for coming all this way.
Good evening.
Why is Donnie in a dress? [Laughing.]
Oh.
That's Halloween.
And he won the contest for best legs.
Pffft.
And here is a picture of Stevie at his fifth-grade recital.
[Scoffs.]
Why doesn't he sing anymore? Because he's got your tone-deafness.
I am not tone-deaf.
Okay, maybe a little.
[Laughs.]
I am never gonna find this photo of Donnie.
Well, maybe I gave it to grandma.
[Sighs.]
[Timer beeps.]
Oh, that's my pot roast.
Are you staying for dinner, hon? Sure.
What else are we having? Uh, potatoes and carrots, and I made an apple pie for dessert.
Mom, where'd you put-- oh.
Got it.
Did you find it? Donnie's adopted? Who told you to look in there? - I'm sorry, mom.
- You never saw these, okay? - Mom, what is going on? - I don't want to talk about it.
Adopted? Are you sure? I only saw it for a minute.
But they were adoption papers.
It just doesn't make any sense.
This is gonna kill Donnie.
You think we're all adopted? It took you, like, exactly ten seconds to make this all about you.
I'm just saying, who knows? Well, if anybody's adopted, it's Abby.
She's the only girl.
Excuse me.
I look exactly like mom.
Well, so do I, and Donnie looks just like dad, at least I always thought he did.
The only one who doesn't look like anyone is him.
Mm? Remember that mailman we had? Yeah, the resemblance with the eyes? Very funny.
So what are we gonna do? Mom made it clear she does not want to talk about it.
So, until she does, there's nothing we can do.
Well, what are we supposed to do in the meantime? You know I can't lie.
You're not lying, Steve.
You're just not saying anything.
- Same thing.
- Steve.
Promise me.
Donnie's always prided himself on being a Kowalski.
I don't know what he's gonna do.
Well, as far as I'm concerned, Donnie's still a Kowalski.
[Dog barking.]
[Tires squealing in the distance.]
[Car approaches.]
Oh, Phil, please.
What are you doing? Do you know what time-- listen to me.
I don't want to talk about it! Shut up! What are you doing here? Do you understand that it's almost 7:00? I know what time it is! I was doing business.
[Arguing continues indistinctly.]
This is I.
A.
Inspector 7.
I need backup at 133 Euclid Avenue-- domestic dispute.
Get him out of here! Chicago P.
D.
open the door.
Go to the back! Sir, step aside.
I need to enter your home.
You're not.
Sir, step aside.
Shut him up and get him out of here! Stop your crying! Mr.
Patterson.
What are you gonna do? Are you gonna shoot me? If I have to.
Why don't you guys head outside, huh? [Siren wailing.]
Turn around.
This is Special Agent Matt Gibbons with the FBI.
- Detective Flores.
- Agent Gibbons.
Talk to me about the bank robbery.
Papadol already filled me in about the computer and the telephone hookup.
Video timestamp shows it started at 12:17 p.
m.
Three guys in ski masks-- which, granted, isn't very original, but it works-- they went straight for the vault.
Takes longer than hitting up the tellers-- combinations and weights and balances.
They must've known they had extra time.
Right, and the video shows they were out in eight minutes, at 12:25.
And nervous Bethany dispatched the cops at 12:27, two minutes after the robbers were out.
If Bethany Paige is in on this, she could be facing a murder charge for the heart attack on Oak Street-- involuntary manslaughter at the very least.
I checked her credit.
She's deep, deep, deep in debt.
The bank foreclosed on her home.
Well, you and Kowalski were right.
The computer was programmed to make continual calls yesterday to 911 between 12:11 and 12:26 through the one telephone jack in the wall.
The exact time of the bank robbery.
But the cherry on top The computer's set to do the same thing again tomorrow.
I'll get my team on it.
Notify the banks in that district.
Well, it looks like you better bring in Bethany.
The whole Donnie thing's got me completely off.
I know what you mean.
He called me this morning.
I had no smart-ass comments.
That's not like me.
Hey.
How'd the written test go? No idea.
I'll find out tomorrow.
I'm sure you passed, buddy.
And if you didn't, doesn't change a thing.
We'll always have your back, huh? Why are you guys acting so weird? Somebody die? What? No.
Can't show our brother support, without you, you know, thinking something's wrong? Okay, thanks.
You know, I appreciate that.
Hey, Blue.
How you doing today? I thought we'd already talked about everything.
We have a few more things we need to talk about, Bethany.
We know about your debt.
I've had a rough couple of years.
A lot of folks have.
Why is that the department's business? Debt can make people do desperate things, like help a bank robbery go down.
It'd be impossible for me to have anything to do with that bank robbery yesterday.
Bank alarms bypass the operators and go straight to the supervisors on the floor.
You're on administrative leave until we sort this out.
But I need to work.
I'm sorry.
You also need to take a medical exam-- figure out what's causing your shaking.
You know, Pat's the supervisor.
She would've taken that call.
Let's get her picture to Ella Belle, see if she's a positive I.
D.
Do you need more time? We should've told you kids years ago.
Your father took that picture of me when I was eight months pregnant.
It was the night that we met.
Wow.
So dad proposed to you the very first night you met? No, no.
It was a couple of days later.
But I wouldn't marry him.
I-I thought he was just being nice.
What made you change your mind? Well, he wouldn't give up.
I mean, I-I was determined I was gonna have Donnie, and I was gonna raise him on my own.
But your father came to the hospital right after he was born.
I looked terrible.
[Chuckles.]
And he brought me flowers.
And he brought me a ring.
He proposed to me right there in the hospital.
And he said that he would-- he would never love anybody as much as he loved me.
So [Laughs.]
How could I say no, right? So, mom, who is Donnie's real father? He was a guy I met at a peace rally.
His name was Speedo.
Speedo? Seriously? - It was the '70s.
- Oh.
We dated for a while, but, um, when I got pregnant, he didn't want anything to do with it.
I think his exact words were, "Baby, I got to be free.
" Oh, mom, I'm so sorry.
Well, thank you, honey.
You know, things tend to work out for the best.
And your father-- [Laughs.]
Well, let's just say he managed to track Speedo down, and he got him to sign away his parental rights.
Your father wanted everything to be absolutely legal.
Right.
- Why didn't you tell us? - It was your father.
He didn't want you kids or anyone else to ever treat Donnie differently.
Mom, you need to tell him.
I know.
I know.
I know.
We talked about it last night, and I-I think after the S.
W.
A.
T.
exam that we'll tell him.
I think that after the pressure of the exam is over, you know, Donnie's gonna be able to handle it better.
Handle what? Reach out for me I'll be there to love and comfort you I'll be there to cherish [Door closes.]
and care for you - Hey.
- Where are they? How long they been in there for? Uh, 21 minutes, 12 seconds and counting.
Should we go in? - No.
- No, no.
This waiting is driving me crazy.
- Thanks.
- Yeah.
Oh, damn it.
[Sighs.]
No, you know what? I got him.
Donnie.
This is my fault.
I should've told you all a long time ago.
What you did for mom was the sweetest, most romantic thing I ever heard.
Kowalski.
Agent Gibbons.
You ready? We got teams at all five banks.
What do you have? A surveillance team has been on the house since we left.
No one's been in or out of the place.
As far as the suspect knows, the laptop is set and ready to go.
You better be right about this.
It's 11:50.
Let's find out.
What time is it? 12:17.
[Telephone rings.]
What is your emergency? Bank alarm call.
Right on time.
Good afternoon, Pat.
Quiet day.
No calls? The usual.
- Who are you? - Agent Gibbons, FBI.
Mind if I check out that last call? Yes, I do.
I'm quite busy.
I suggest you move aside.
First National, Michigan Avenue.
First call came in two minutes ago.
Please get out of my way.
I need to dispatch a unit to that bank.
Don't bother, Pat.
Police and FBI are already there.
Your buddies are being cuffed and taken downtown as we speak.
I'm sure they'll have some interesting stories to tell Agent Gibbons here.
Using the computer to jam 911 made it impossible for anyone to call in and report the robbery.
All you had to do was wait two extra minutes before you dispatched patrol, giving your buddies plenty of time to get away.
I don't know what you're talking about.
We figured you'd say that.
Every now and then, they break your heart.
Just got off the phone with Agent Gibbons.
Pat and her cohorts confessed to everything.
Something tells me they'll be sending us postcards of their vacation from behind bars.
He sends his thanks for a job well done.
What about Bethany? She's broke from flying down to Mexico for alternative treatments.
For what? Medical reports came back.
She has Parkinson's disease.
- You talk to her? - Not yet, sir.
- You want me to? - No, I'll do it.
It's not fair-- losing your job because you're sick.
It isn't, but it happens.
She'll get disability and social security.
With all due respect, sir, that's barely enough to feed your dog these days.
Hold on.
Kowalski.
We do not chase monsters.
I gave you an order, and you defied it? I know, sir, but I had to.
I get it, Kowalski.
I do.
But I can't allow my detectives to be renegades.
One week, no pay.
A whole week? You tell me.
Was he worth it? Worth every penny, sir.
Hey.
What's going to happen to my husband? He's been arrested and will face trial.
It's up to the judge how much time he gets, but he will do jail time.
What about you? Me? What are you and Mikey going to do now? We'll move in with my mom, I guess.
You need help, Karen.
Your husband's not gonna be in jail forever.
Here This is a shelter for battered women and children.
Promise me you'll go and talk to them.
Okay.
And as for you, little boy-- Man.
I'm a man.
Oh, a man.
That's right.
I forgot.
This is my card.
See, that's my cell number right there.
I want you to call me if you're ever scared or if your monster ever comes back, 'cause I'm not scared of your monster.
Hey.
Hey.
You left without letting me explain.
What's to explain? I was wrong.
I-I I should've told you years ago.
And why didn't you? Because it didn't matter.
You're my son.
Before I even saw you, you were my son.
But I'm not.
Donnie I gave you my name.
You better get back to practicing.
Uh You got an exam to pass.
So, um, this Pat woman-- she'll be tried for murder, then? Anyone involved in jamming the 911 system is responsible for the delay in your husband's medical treatment.
The D.
A.
is considering a murder charge.
And, uh, what about the 911 operator who didn't answer your calls? Her name is Bethany, and she's no longer an employee.
Good.
This should never happen to anyone again.
Thank you for all your work.
I wish you nothing but the best with your new baby.
Thank you.
- Mrs.
Northcutt? - Yes? I want you to know my partner did perform CPR correctly.
Yes, I know that.
She didn't say anything about dropping her lawsuit.
Yeah, I noticed that, too.
Are you sure he's coming? He said he'd be here.
He'll be here.
Maybe he flunked.
Don't say that.
You'll jinx him.
Should we put the food back in the oven? - No.
- Oh, yeah, I think we should.
- No, no, no.
- Yes, it's a good idea.
Hey, hey, hey, give me this.
[Clank.]
Oh, Don.
Saved it, saved it.
Thanks.
We're fine, guys.
Don't get up, really.
You guys want some beers? Yeah, that would be a great idea.
I'd love some beer.
- Honey? - Oh.
I didn't find the picture that you wanted, but isn't that adorable? - It is.
- Mm-hmm.
Look how protective he always was of you.
- What? No, he wasn't.
- Yes, he was, honey.
When you were kids, every time you crossed the street, he wanted to hold your hand.
Oh, and when you took the training wheels off your bike, he was so worried, he--he ran behind you, just in case you would fall.
Really? I thought he was trying to knock me off.
Oh.
[Laughs.]
He's here.
I passed.
[Alt cheer.]
[Sentimental folk music.]
Congratulations, man.
All right, all right, all right.
Come on, let's eat.
Yes, I'm starving.
I'm sorry.
It's not wrapped.
[Laughs.]
Thanks.
You know, I've missed those hugs.
Thank you for not making me feel like an outsider.
I know I was really rough on you when you joined I.
A.
, and I'm sorry.
Does this mean it's okay I'm in I.
A.
now? - I wouldn't go that far.
- Okay.
Yeah.
Are we okay? I'm so proud of you.
[All cheer and laugh.]
What is going on? My family is drunk.
Let's get there.
Everybody got one? There we go.
A toast.
to Donnie The new smartest kid in the family.
[All cheering and laughing.]
You don't think Donnie would look great in that? Well, I'm sure he would, but it's a bit much, isn't it? Well, your brother's joining S.
W.
A.
T.
Honey, that's a big thing.
Which one is this? The oldest, and you don't join S.
W.
A.
T.
, mom.
He's been taking tests all week.
I think leather is nice.
Well, I'm not saying it's not nice.
It's just a bit much.
What are you giving him? A framed picture.
Remember that photo of Donnie-- he's, like, five years old, he's holding his first B.
B.
gun? He was so excited.
Oh, I remember that picture.
He was so proud.
He used to sleep with that gun every night.
And then I worried constantly that he would poke his eye out.
Do you think you still have that picture? Oh, yeah, I'm sure I do.
Help me.
Somebody help me, please.
Please, somebody help me! Todd! Toddy, wake up! Wake up! Ma'am, is this your husband? - Yes.
- I'm a police officer.
Does he have a medical condition? - No, no, he doesn't.
- A heart condition? - No.
- Hello? Hello? - Todd, it's gonna be okay.
- You got 911? I got disconnected.
Tell them we have a possible heart attack.
Todd, Todd, honey.
Wake up, please.
- Hello? - I can't get through.
- She hung up on me again.
- Please don't die.
Please don't let him die, okay? You can't let him die.
Todd! Todd, honey.
Honey, wake up, please.
Please be okay.
Please don't let him die.
Please don't let him die.
Where's the ambulance? Against The Wall 1x07 Countdown to Meltdown [Crying.]
Hey, what happened? What took you guys so long? What are you talking about? We got here in five minutes.
What time did you get dispatched? 12:27, arrived on the scene at 12:32.
We're gonna need copies of this incident report.
Five minutes is damn good response time.
First time I called 911 was at 12:18.
It took 14 minutes for help to get here.
That's bullshit.
[Sighs.]
This box is just for this month.
How did I.
A.
end up with such a backlog of complaints? We get about 20 a week from 911.
"He was mean.
" "She was snotty.
" "Treated me like an idiot.
" We try to look into them when we can.
Where should we start? I guess we should put them in piles based on divisions, and then we can see which divisions have the most complaints.
"Rude"--Division Seven.
You know what I find shocking? There's only one 911 operator for each division.
I mean, some of these divisions have thousands of people in them.
How is one operator supposed to cover that many people? All of Evanston, one operator.
All of Skokie, one operator.
"Condescending"-- Division 12.
This is interesting.
These complaints came in today.
A lot of them talk about being disconnected or put on hold.
[Laughing.]
Hey, look at that.
What did I tell you? It's not the shooting that I'm worried about.
- What is it? - He's just worried he's gonna get shot before he loses his virginity.
No, no, no, he's worried he's not gonna pass the physical because of his gut.
My gut is fine, thank you very much.
And so is my sex life.
Tell me what's worrying you.
It's the written exam.
You know I've never been good at taking tests.
You got to stop putting so much pressure on yourself.
You'll do fine.
I'm sure your brothers will help you study.
Won't you, boys? - Yeah, of course.
- Yeah, sure.
But you know who you should ask.
Abby.
She is the brains in the family.
I can't ask Abby.
I'm supposed to be mad at her for joining I.
A.
Aren't we still mad at her? I've been over the whole thing for a while now.
I was never really mad.
Abby's at the top of her class for a reason.
You should ask her.
Well, I found the operator who was working 12:00 to 12:30 and would have taken our calls from Oak Street-- Bethany Paige.
Doesn't look like she has a prior I.
A.
file, but she has a whole lot of complaints.
Add her to our "talk to" list.
I found out his name The guy who died Todd Northcutt-- married, two kids, one more on the way.
He was an organ donor.
Bad heart but spectacular kidneys.
You couldn't have saved him, Abby.
We're cops.
We're around death all the time, right? This guy died in my arms.
I don't know-- it feels different.
I got a cousin who works 911 in Houston.
It's a tough job.
14 minutes? I called him.
He agrees--no excuse.
Let's go find out what's going on in 911.
[Cell phone rings.]
Donnie, hey.
Hey, I need to talk to you.
I'm outside.
I have a favor to ask you.
Well, then I think you should come to my office.
Into I.
A.
? Never.
Fine.
Hey.
Hey, uh I, uh--I need you to help me to study for the S.
W.
A.
T.
exam.
Okay, well, I can come over to your place around 7:00.
Or you can come to mine.
I've got beer.
No, I can't tonight.
- Why, you got a hot date? - No, I have to work.
You know, look, I need your help now, okay? - The test is tomorrow.
- I can't leave now.
I'm in the middle of work.
- Okay, forget it.
- Seriously? Why did you wait until the last minute to study, anyway? I've been studying for the past three months.
Okay, you need to stop freaking out.
- I am not freaking out.
- You are freaking out.
And you're also being totally irrational.
Okay, you know, excuse me for thinking that my sister might want to help me achieve a dream that I've had for a long time.
But, you know, hey, your job's way more important than me.
Okay, you know what you need to study up on? Your attitude, because S.
W.
A.
T.
guys are known for being even-tempered.
That's not gonna be a problem, 'cause you're the only one who makes me crazy.
What's your emergency? [Indistinct chatter.]
You the two Internal Affairs cops? - Pat McCloskey? - I am.
These are the dates and times of the emergency calls we're investigating.
We want the names of the operators who handled them.
We also want the recordings of the calls.
And I want to see the complaints.
Yeah, that's not gonna happen.
You see these people here? You think they're talking to their travel agents, booking vacations for the Bahamas? No.
They are saving lives.
Their actions directly result in people living or people dying.
We know.
You know, a trash collector in Chicago makes more money than they do.
Does that seem fair to you? So you have 20 operators for each 8-hour shift? Yeah, supposed to have 40.
Budget cutbacks-- I got half the operators handling more calls.
You get it? We do.
911 receives an average of 20 complaints a week.
Well, now you know why.
It's called stress.
We are understaffed and underpaid.
Average stay on this job is two years.
So, if someone gets their feelings hurt sometimes, it's probably 'cause we're trying to do our job and help them.
Names, phone logs, and tapes, please.
Sorry, won't do it.
You're gonna need a warrant.
Well, we're I.
A.
we don't need a warrant.
So, with all due respect, Ms.
McCloskey, hand it over.
I've been listening to Donovan's phone calls.
No wonder the guy gets so many complaints.
He's an asshole.
Listen to this.
This one breaks my heart.
The monster's back.
I can hear him in the kitchen.
- Kid, look - He's mad.
The monster's mad.
Please don't hang up.
Kid, you've called here a million times.
We've already sent the cops.
There is no monster.
Stop watching scary movies, and stop calling 911.
Who cares how many times the kid called? He's scared.
How many calls did you hear from this kid? Three so far.
He talks about the monster every time.
I'm gonna bring this Ned Donovan in for a chat.
[Telephones ringing.]
I'm looking for Detective Kowalski.
- Through there.
- Mrs.
Northcutt.
We waited for half an hour for help to come today.
I'd like to know why.
We're looking into that, ma'am.
My husband did not have to die.
I watched you perform CPR on Todd.
You had no idea what you were doing, did you? I am so sorry.
You're sorry? It's because of you that my baby will never have a father.
I'm calling my attorney.
I'm gonna sue your ass-- you and the City of Chicago.
You killed my husband.
How long have you been a 911 operator, Donovan? Eight years.
Think you're getting burned out? No.
You don't really like kids, do you? I like kids.
You married? You got kids? Uh, what does that have to do with anything? I'm just trying to figure you out, a man who hangs up on scared little kids.
Oh, so this is about that monster kid, isn't it? "That monster kid"? He's called you for help nine times.
You don't even know his name.
It's Mikey.
Look, his mother said he has bad dreams.
I don't know what's wrong with him.
- I'm not some kid shrink.
- Good thing.
The first few times he called, I sent out a patrol car.
I'm not doing that anymore, okay? They checked it out.
There's no monster.
He calls at 7:00 a.
m.
You don't usually have nightmares at 7:00 a.
m.
- So it's a prank.
- You sure? Here's what I am sure about.
I got seven lines lit up-- a bus accident.
On another line, a kid shot his friend.
A new call comes in.
It's a baby choking.
His mother is hysterical, doesn't know what to do.
You want me to put them on hold so I can chat with a kid about monsters? It's a matter of split-second decisions all day long.
Calls come in.
We have to assess, prioritize, dispatch.
So you're listening and typing at the same time.
I-if I sent the police to the wrong address-- sometimes it's hard to understand people when they're hysterically screaming.
Bethany, you've had a lot of complaints.
- Were you aware of that? - No.
I tried to call 911 yesterday, and first you put me on hold.
I-I-it's not a habit.
I-it's a necessity when the lines go crazy.
What's supposed to happen? Well, your call should've rolled over to another operator, unless they're busy, too.
Yesterday was busy.
What time was this? Um, 12:18.
There could've been any number of calls.
Sometimes people have to wait a bit.
We do the best we can.
I'm sorry you had to wait.
You hung up on me, me and several other people between 12:11 and 12:26, and we couldn't get through-- it was busy.
I have never hung up on anybody, and I never would.
Never.
A high-risk situation could be defined in multiple ways which would include both physical and mental stress and could possibly be impacted by both national and international conditions.
Some of the situations are situations that S.
W.
A.
T.
team members' superiors may or may not ask or require S.
W.
A.
T.
team members to respond to.
These are limited to but not excluded by what? See, this is what I'm talking about.
The questions don't make any sense.
You're overthinking it.
All they're asking is, what high-risk situations are S.
W.
A.
T.
members asked to respond to? Well, then why don't they just say that? Donnie, come on.
You're getting upset over nothing.
No, I'm not! Yes, you are! It's just a test.
Look, if you don't pass, you just keep taking it again until you do.
Yeah, okay, try explaining that to dad.
You're not worried about flunking the test.
You're worried about disappointing dad.
Oh, please.
How could the favorite son ever disappoint dad? Oh, yeah, I'm far from being the favorite.
That's always been Abby.
Uh, princess, perhaps.
Favorite? No.
That's an entirely different psychological debate of the father-daughter relationship.
Well, since it's a proven fact that men always marry their mothers-- metaphorically, that is-- his favoritism is just an attempt to raise her in a fashion that endows her with attributes that attract nothing less than a solid and dependable male.
Thanks, Dr.
Phil.
Can we please just get back to studying? Oprah.
- No court today? - Agh, I'm on call.
Catch me up.
I think there's something very real going on with Mikey Patterson-- it's not just a hunch.
I can hear it in his voice.
He's scared of something.
That's why he keeps calling 911 to report a monster.
What about the case on Ned Donovan? Donovan is an arrogant jerk.
Apparently, he's very good at his job.
According to his file, he handles more calls than anyone else.
He needs a lesson in manners, but that's another story.
I really think Mikey is terrified.
If you want child services to check it out, give 'em a call.
What about Bethany Paige? Um, she's a very nervous lady.
She was actually shaking.
Alcoholic? Medical condition? Maybe hiding something? I don't know.
She was right about it being busy yesterday.
73 calls came in to 911 during the 15-minute span when Northcutt died.
We didn't have a crowd of 73 people.
There were maybe 30 at most.
Well, only a few of them are ours.
The rest of them came from an 83 Crown Street.
But all the numbers from each of the calls had a different phone number.
Someone has 65 phones in their house? 65 calls coming from the same place, all to 911.
Go check it out.
Oh, one more thing, Kowalski.
Yeah.
Elizabeth Northcutt followed up on her threat.
You are being sued, along with the City of Chicago.
Good Samaritan Law.
You're covered.
If for some reason it ever got to trial, the corporation council will cover all your legal fees, so don't worry about it, okay? Yes, sir.
Lieutenant? Yeah.
I did perform CPR correctly.
I know you did.
[Dog barking.]
Who are you two? Abby Kowalski, Lina Flores.
Oh, my.
- Do you know who lives here? - Of course I do.
I just live across the street.
And I own this place.
I'm renting it to a very nice lady.
Do you know the name of the renter? Lisa Prescott.
She paid cash-- six months up front.
Does her rent cover all the bills? Well, water and gas.
She has to pay for her own phone.
Do you have a key? Yes.
Oh, nothing smells bad, does it? Do you think she's dead in there? We just need to look inside.
- May I have the key, please? - Oh.
Thank you.
Where the hell's my stuff? Abby.
Shit.
Go, go, go, go! [Indistinct chatter over police radio.]
Whoa, okay.
Hey, stay back here.
I rented that place furnished, you know.
- Thieving bitch took everything.
- I know, I know.
When I cleared out the house, I noticed there wasn't even any toilet paper left.
She took the T.
P.
? Tell me about your tenant.
Do you think you could describe her, sit down with our computer composite artist? Well, I could try.
One thing I know, she always wears a blue baseball cap.
All clear, detectives-- no bomb.
There's no bomb.
You can all go home.
[Cell phone rings.]
- Oh.
- Take it.
Hey, Mom.
I found a bunch of pictures of Donnie, but I don't see the B.
B.
gun one.
Okay, can I come over later and have a look? Oh, sure.
Oh, honey, I got to go.
Bye.
Just the wire going over to the terminal.
Well, at least you got it working.
Yep.
So you ready for your exam tomorrow? As ready as I'll ever be.
You're gonna do great.
You're gonna be great.
All right.
Thanks.
See you guys later.
See ya.
You're putting too much pressure on him.
He's putting too much pressure on himself.
He doesn't want to disappoint you.
Me? This has nothing to do with me.
I don't care if he works a desk his whole career.
I just want him to be happy.
Problem is, he's happiest when you're proud of him.
If it wasn't a bomb, what is it? We think that computer flooded 911 with phone calls yesterday.
Someone was trying to jam the system, make 911 unavailable so the cops wouldn't show up.
Zac's working on the computer now.
What's with the map? We made a diagram of all the calls that came in yesterday between noon and 1:00.
There were 14 crimes reported, a sexual assault, an armed robbery, and a bank heist.
The bank heist took place in Division 16 at the same time all the calls flooded 911.
There was one phone jack in the house.
The computer was hooked up to that.
Through that one phone line, it was able to generate all 65 calls.
We put a 24-hour surveillance team on the house in case Lisa Prescott shows up again.
I'll notify FBI about your bank-robbery theory.
I'll also give them all the information you've confirmed about how the computer generated the phone calls.
That'll give 'em something to chew on.
Kowalski.
You, uh, contacted child services about that kid yet? Just doing that now, sir.
Good evening.
Yes, what is it? I'm Detective Abby Kowalski.
I'm investigating our 911 department.
I was wondering if I could ask you a few questions.
Okay.
According to our records, your son Mikey has called 911 on a number of occasions.
Do you know anything about that? What did he say? Well, he's had varied responses from the department.
I'd like to speak to him myself, if you don't mind, just get his side of the story.
Well, he's not here.
He's at a friend's house.
Oh, which friend? Just a friend.
He's having a sleepover.
Do you know why Mikey called 911? Look, I apologize about all of this.
Mikey has nightmares.
I'm sorry.
Does anyone else live here with you? - Yes, my husband.
- Is he home? My husband has clients all over the world--finance.
He has to work late.
Look, I'll make sure Mikey doesn't call again.
Uh, thank you for coming all this way.
Good evening.
Why is Donnie in a dress? [Laughing.]
Oh.
That's Halloween.
And he won the contest for best legs.
Pffft.
And here is a picture of Stevie at his fifth-grade recital.
[Scoffs.]
Why doesn't he sing anymore? Because he's got your tone-deafness.
I am not tone-deaf.
Okay, maybe a little.
[Laughs.]
I am never gonna find this photo of Donnie.
Well, maybe I gave it to grandma.
[Sighs.]
[Timer beeps.]
Oh, that's my pot roast.
Are you staying for dinner, hon? Sure.
What else are we having? Uh, potatoes and carrots, and I made an apple pie for dessert.
Mom, where'd you put-- oh.
Got it.
Did you find it? Donnie's adopted? Who told you to look in there? - I'm sorry, mom.
- You never saw these, okay? - Mom, what is going on? - I don't want to talk about it.
Adopted? Are you sure? I only saw it for a minute.
But they were adoption papers.
It just doesn't make any sense.
This is gonna kill Donnie.
You think we're all adopted? It took you, like, exactly ten seconds to make this all about you.
I'm just saying, who knows? Well, if anybody's adopted, it's Abby.
She's the only girl.
Excuse me.
I look exactly like mom.
Well, so do I, and Donnie looks just like dad, at least I always thought he did.
The only one who doesn't look like anyone is him.
Mm? Remember that mailman we had? Yeah, the resemblance with the eyes? Very funny.
So what are we gonna do? Mom made it clear she does not want to talk about it.
So, until she does, there's nothing we can do.
Well, what are we supposed to do in the meantime? You know I can't lie.
You're not lying, Steve.
You're just not saying anything.
- Same thing.
- Steve.
Promise me.
Donnie's always prided himself on being a Kowalski.
I don't know what he's gonna do.
Well, as far as I'm concerned, Donnie's still a Kowalski.
[Dog barking.]
[Tires squealing in the distance.]
[Car approaches.]
Oh, Phil, please.
What are you doing? Do you know what time-- listen to me.
I don't want to talk about it! Shut up! What are you doing here? Do you understand that it's almost 7:00? I know what time it is! I was doing business.
[Arguing continues indistinctly.]
This is I.
A.
Inspector 7.
I need backup at 133 Euclid Avenue-- domestic dispute.
Get him out of here! Chicago P.
D.
open the door.
Go to the back! Sir, step aside.
I need to enter your home.
You're not.
Sir, step aside.
Shut him up and get him out of here! Stop your crying! Mr.
Patterson.
What are you gonna do? Are you gonna shoot me? If I have to.
Why don't you guys head outside, huh? [Siren wailing.]
Turn around.
This is Special Agent Matt Gibbons with the FBI.
- Detective Flores.
- Agent Gibbons.
Talk to me about the bank robbery.
Papadol already filled me in about the computer and the telephone hookup.
Video timestamp shows it started at 12:17 p.
m.
Three guys in ski masks-- which, granted, isn't very original, but it works-- they went straight for the vault.
Takes longer than hitting up the tellers-- combinations and weights and balances.
They must've known they had extra time.
Right, and the video shows they were out in eight minutes, at 12:25.
And nervous Bethany dispatched the cops at 12:27, two minutes after the robbers were out.
If Bethany Paige is in on this, she could be facing a murder charge for the heart attack on Oak Street-- involuntary manslaughter at the very least.
I checked her credit.
She's deep, deep, deep in debt.
The bank foreclosed on her home.
Well, you and Kowalski were right.
The computer was programmed to make continual calls yesterday to 911 between 12:11 and 12:26 through the one telephone jack in the wall.
The exact time of the bank robbery.
But the cherry on top The computer's set to do the same thing again tomorrow.
I'll get my team on it.
Notify the banks in that district.
Well, it looks like you better bring in Bethany.
The whole Donnie thing's got me completely off.
I know what you mean.
He called me this morning.
I had no smart-ass comments.
That's not like me.
Hey.
How'd the written test go? No idea.
I'll find out tomorrow.
I'm sure you passed, buddy.
And if you didn't, doesn't change a thing.
We'll always have your back, huh? Why are you guys acting so weird? Somebody die? What? No.
Can't show our brother support, without you, you know, thinking something's wrong? Okay, thanks.
You know, I appreciate that.
Hey, Blue.
How you doing today? I thought we'd already talked about everything.
We have a few more things we need to talk about, Bethany.
We know about your debt.
I've had a rough couple of years.
A lot of folks have.
Why is that the department's business? Debt can make people do desperate things, like help a bank robbery go down.
It'd be impossible for me to have anything to do with that bank robbery yesterday.
Bank alarms bypass the operators and go straight to the supervisors on the floor.
You're on administrative leave until we sort this out.
But I need to work.
I'm sorry.
You also need to take a medical exam-- figure out what's causing your shaking.
You know, Pat's the supervisor.
She would've taken that call.
Let's get her picture to Ella Belle, see if she's a positive I.
D.
Do you need more time? We should've told you kids years ago.
Your father took that picture of me when I was eight months pregnant.
It was the night that we met.
Wow.
So dad proposed to you the very first night you met? No, no.
It was a couple of days later.
But I wouldn't marry him.
I-I thought he was just being nice.
What made you change your mind? Well, he wouldn't give up.
I mean, I-I was determined I was gonna have Donnie, and I was gonna raise him on my own.
But your father came to the hospital right after he was born.
I looked terrible.
[Chuckles.]
And he brought me flowers.
And he brought me a ring.
He proposed to me right there in the hospital.
And he said that he would-- he would never love anybody as much as he loved me.
So [Laughs.]
How could I say no, right? So, mom, who is Donnie's real father? He was a guy I met at a peace rally.
His name was Speedo.
Speedo? Seriously? - It was the '70s.
- Oh.
We dated for a while, but, um, when I got pregnant, he didn't want anything to do with it.
I think his exact words were, "Baby, I got to be free.
" Oh, mom, I'm so sorry.
Well, thank you, honey.
You know, things tend to work out for the best.
And your father-- [Laughs.]
Well, let's just say he managed to track Speedo down, and he got him to sign away his parental rights.
Your father wanted everything to be absolutely legal.
Right.
- Why didn't you tell us? - It was your father.
He didn't want you kids or anyone else to ever treat Donnie differently.
Mom, you need to tell him.
I know.
I know.
I know.
We talked about it last night, and I-I think after the S.
W.
A.
T.
exam that we'll tell him.
I think that after the pressure of the exam is over, you know, Donnie's gonna be able to handle it better.
Handle what? Reach out for me I'll be there to love and comfort you I'll be there to cherish [Door closes.]
and care for you - Hey.
- Where are they? How long they been in there for? Uh, 21 minutes, 12 seconds and counting.
Should we go in? - No.
- No, no.
This waiting is driving me crazy.
- Thanks.
- Yeah.
Oh, damn it.
[Sighs.]
No, you know what? I got him.
Donnie.
This is my fault.
I should've told you all a long time ago.
What you did for mom was the sweetest, most romantic thing I ever heard.
Kowalski.
Agent Gibbons.
You ready? We got teams at all five banks.
What do you have? A surveillance team has been on the house since we left.
No one's been in or out of the place.
As far as the suspect knows, the laptop is set and ready to go.
You better be right about this.
It's 11:50.
Let's find out.
What time is it? 12:17.
[Telephone rings.]
What is your emergency? Bank alarm call.
Right on time.
Good afternoon, Pat.
Quiet day.
No calls? The usual.
- Who are you? - Agent Gibbons, FBI.
Mind if I check out that last call? Yes, I do.
I'm quite busy.
I suggest you move aside.
First National, Michigan Avenue.
First call came in two minutes ago.
Please get out of my way.
I need to dispatch a unit to that bank.
Don't bother, Pat.
Police and FBI are already there.
Your buddies are being cuffed and taken downtown as we speak.
I'm sure they'll have some interesting stories to tell Agent Gibbons here.
Using the computer to jam 911 made it impossible for anyone to call in and report the robbery.
All you had to do was wait two extra minutes before you dispatched patrol, giving your buddies plenty of time to get away.
I don't know what you're talking about.
We figured you'd say that.
Every now and then, they break your heart.
Just got off the phone with Agent Gibbons.
Pat and her cohorts confessed to everything.
Something tells me they'll be sending us postcards of their vacation from behind bars.
He sends his thanks for a job well done.
What about Bethany? She's broke from flying down to Mexico for alternative treatments.
For what? Medical reports came back.
She has Parkinson's disease.
- You talk to her? - Not yet, sir.
- You want me to? - No, I'll do it.
It's not fair-- losing your job because you're sick.
It isn't, but it happens.
She'll get disability and social security.
With all due respect, sir, that's barely enough to feed your dog these days.
Hold on.
Kowalski.
We do not chase monsters.
I gave you an order, and you defied it? I know, sir, but I had to.
I get it, Kowalski.
I do.
But I can't allow my detectives to be renegades.
One week, no pay.
A whole week? You tell me.
Was he worth it? Worth every penny, sir.
Hey.
What's going to happen to my husband? He's been arrested and will face trial.
It's up to the judge how much time he gets, but he will do jail time.
What about you? Me? What are you and Mikey going to do now? We'll move in with my mom, I guess.
You need help, Karen.
Your husband's not gonna be in jail forever.
Here This is a shelter for battered women and children.
Promise me you'll go and talk to them.
Okay.
And as for you, little boy-- Man.
I'm a man.
Oh, a man.
That's right.
I forgot.
This is my card.
See, that's my cell number right there.
I want you to call me if you're ever scared or if your monster ever comes back, 'cause I'm not scared of your monster.
Hey.
Hey.
You left without letting me explain.
What's to explain? I was wrong.
I-I I should've told you years ago.
And why didn't you? Because it didn't matter.
You're my son.
Before I even saw you, you were my son.
But I'm not.
Donnie I gave you my name.
You better get back to practicing.
Uh You got an exam to pass.
So, um, this Pat woman-- she'll be tried for murder, then? Anyone involved in jamming the 911 system is responsible for the delay in your husband's medical treatment.
The D.
A.
is considering a murder charge.
And, uh, what about the 911 operator who didn't answer your calls? Her name is Bethany, and she's no longer an employee.
Good.
This should never happen to anyone again.
Thank you for all your work.
I wish you nothing but the best with your new baby.
Thank you.
- Mrs.
Northcutt? - Yes? I want you to know my partner did perform CPR correctly.
Yes, I know that.
She didn't say anything about dropping her lawsuit.
Yeah, I noticed that, too.
Are you sure he's coming? He said he'd be here.
He'll be here.
Maybe he flunked.
Don't say that.
You'll jinx him.
Should we put the food back in the oven? - No.
- Oh, yeah, I think we should.
- No, no, no.
- Yes, it's a good idea.
Hey, hey, hey, give me this.
[Clank.]
Oh, Don.
Saved it, saved it.
Thanks.
We're fine, guys.
Don't get up, really.
You guys want some beers? Yeah, that would be a great idea.
I'd love some beer.
- Honey? - Oh.
I didn't find the picture that you wanted, but isn't that adorable? - It is.
- Mm-hmm.
Look how protective he always was of you.
- What? No, he wasn't.
- Yes, he was, honey.
When you were kids, every time you crossed the street, he wanted to hold your hand.
Oh, and when you took the training wheels off your bike, he was so worried, he--he ran behind you, just in case you would fall.
Really? I thought he was trying to knock me off.
Oh.
[Laughs.]
He's here.
I passed.
[Alt cheer.]
[Sentimental folk music.]
Congratulations, man.
All right, all right, all right.
Come on, let's eat.
Yes, I'm starving.
I'm sorry.
It's not wrapped.
[Laughs.]
Thanks.
You know, I've missed those hugs.
Thank you for not making me feel like an outsider.
I know I was really rough on you when you joined I.
A.
, and I'm sorry.
Does this mean it's okay I'm in I.
A.
now? - I wouldn't go that far.
- Okay.
Yeah.
Are we okay? I'm so proud of you.
[All cheer and laugh.]
What is going on? My family is drunk.
Let's get there.
Everybody got one? There we go.
A toast.
to Donnie The new smartest kid in the family.
[All cheering and laughing.]