The Airport Chaplain (2026) s01e03 Episode Script

Excess Baggage

1
What happened yesterday
was a serious security breach.
The airport could offer you
a generous redundancy.
Absolutely not.
I can't lose this job, mate.
They've called a security review.
Mira, the prayer room
is not accessible. What's going on?
She's just a harmless young woman
who needs some time to herself.
We've got her for assault.
I had nowhere else to go.
Find a position where
you are completely comfortable.
Begin by shutting out
everything around you.
Close your eyes
and concentrate on your breathing.
In
out
in
..out.
Let your face relax
your shoulders
allow every muscle to release
until you feel light
like you are floating.
- Boss! Boss!
- What's going on?!
Wake up!
Jesus, Nuala!
Get her out of there!
Fucking Jesus!
- It's stopped, it's stopped.
- You serious?
Jesus fucking Christ!
Everybody stay back!
Fuck. No, no, no!
Well fucking done, Nuala! Well done.
Leave it, leave it! Let 'em fall.
Oh, what a mess.
- Don't forget her nap today.
- On my schedule, not yours, darling.
That's enough, Lila.
Say, "Bye, Daddy."
Stop the dance, Daddy!
- Come on, Lila, say bye.
- Let her speak to her daddy.
- Daddy, when are you coming home?
- I'm late. I need my phone.
Guess what? I got a new bed.
Come on, Lila.
No, I want No!
I want the sausage Dad.
When are you gonna forgive Tony?
He didn't do anything.
Exactly, Mum,
he didn't do anything. Darling
- Mira, can we talk?
- I want Daddy! No, no, give it back!
Oh!
Hello.
Thank you for the ride.
I'll see you tonight.
Bye, darling.
- Love you.
- Bye.
I miss Daddy.
This is an important announcement.
Baggage on flights AD-45,
2T-67 and NC-32 has been delayed.
Well, apparently the baggage handler
fell asleep on the job,
so now we're down a belt
for bays four and five,
which means Departures
is going to be fucked for hours.
- Hey, my brother-in-law can fix that.
- Yeah?
- You want to call him?
- Yes, thank you.
Yo, Maz. What’s up?
No, I’m at work.
Can you do something for me?
No, she’s rich.
Yeah, manager.
Okay, perfect. Bye.
He can do it for 300.
- Yeah? Alright.
- Where are you from?
And you didn't hear
the boarding call?
No, I heard it.
I didn't tell my parents
that I quit uni,
and I knew they were waiting
for me at the other end,
so I just panicked.
And once the flight left,
I knew my student visa was cancelled
and I didn't have any money
or anywhere to go.
And you hid the passport
and your phone because?
I knew not having a visa
made me illegal
and I didn't want to be put
in immigration detention.
Right.
And where does attacking
a man of God with a broom
fit into all this?
I guess I have
a complicated relationship
with my faith.
Although "man of God" is a big call.
I see more of a social worker
with a fluoro vest.
Ah, Mira. Um, can I help?
Yes, actually.
Uh, there's been a baggage mishap.
Gonna be a lot
of unhappy passengers.
So I need you on the ground
to, uh
To provide emotional support
for passengers.
- Yes, exactly.
- I'll be there.
How's your Irish friend?
Uh
Well
getting in contact
with the embassy.
Great.
You realise you could press charges
for assault, right?
Well, I could also file
for worker's comp,
but I wouldn't want
to waste precious resources.
Late night, writing up reports.
Strange.
I haven't received any.
Not yet, no.
- I'll see you at the security review.
- Yeah, looking forward to it.
- 2pm.
- Yeah.
She would have had your arse.
And yours.
Right, clearly, you can't stay here.
Now, as an Irish citizen,
you're unlikely
to be thrown into detention,
but there's always a slight risk,
given that
I'm brown?
Well, I wasn't going to say.
Right, your best bet
is a bridging visa,
which means
that you can leave the country
without being flagged
by Border Protection.
Vouchers for the sky bus,
application for a visa,
and the embassy can help
with accommodation
and anything else, OK?
- OK.
- Right.
Now Mr Fluoro Vest
is needed on the ground.
Lex, you need to inform me directly
when there are baggage disruptions.
Was there a reason
I wasn't notified?
Accidents happen.
Maybe they wouldn't
if your staff
weren't falling asleep on the job.
Are you serious?
- I am.
- Are you?
This job's relentless, right?
It's backbreaking.
So is this noise. You hear that?
It ruins our eardrums.
And that smell--
we suck in these fumes all day
because you won't fix the fans!
Come on! We drop our breaks
so your planes can depart on time.
And all because you want
to make the PSEs.
Mistakes happen under pressure.
End of fucking story!
Might be for you, but it's not
for my terminal staff
who have to mop up your mess!
Sorry, can't hear in my left ear.
Just a wee bit deaf
from this fucking job!
What are you talking about?
Mummy, where are we going?
Ah, your bag's way over the limit.
Uh, um
I can pay for the excess.
Is cash OK?
Oh, Mia, come here.
Um, actually,
your flights are under-booked,
so we can take the excess.
- No charge.
- Thank you.
Oh, some of
the baggage belts are down,
so there's a delay
on your flight's departure.
Sorry about that.
Delayed for how long?
Uh, a couple of hours.
There's technical issues.
OK.
OK.
I'm gonna tell the review
that this has happened before,
and that's why I trusted you.
Um, maybe don't say that.
I have to justify what I did,
or I'll lose my job.
Excuse me, madam.
Sunglasses off.
How good are you
at delivering babies?
Laptops out, iPads out.
Everything out of pockets.
Sorry, are you alright?
Oh, I'm fine.
Bruce Sorry, my mistake.
My fish!
Save it! Quick!
If he dies, it's your fault!
Miss, live animals
need to be pre-booked as cargo.
They can't go to cargo.
Jesus.
We'll have to confiscate these.
They're tropical fighting fish.
I need to monitor
the water temperature.
Confiscated items have to be
destroyed, don't they, Johnny?
Uh, yeah. Yep.
Don't leave a message.
Don't leave a message.
Excuse me.
Um, could you help me?
Sorry, I just, uh.
I need to get this bag to my wife.
She left it behind,
and my little girl
needs her Ventolin.
Um, they've gone through?
What's the flight number?
I have no idea.
Um, they were
meant to be going to Brisbane,
but I think there was, like,
a last-minute change or something.
- Um Have you tried calling her?
- Yeah.
She's not picking up.
I don't suppose you can
just, like, look her up.
Her name's Zoe Masterton.
Then I could just meet her
at the gate,
give her the bag, and then
- OK, sure. Come with me.
- Thank you so much. I appreciate it.
- And how old's the little girl?
- She's four.
- Ah.
- Yeah, yeah.
Let's try in here.
People leave
so much shit on planes.
Three earbuds, two iPads,
one deodorant.
That's false teeth.
Oh, fuck. That's disgusting.
Cath.
Uh, I think we've got
an excess baggage situation.
- A Zoe Masterton.
- OK.
She's, uh, pregnant,
travelling with a four-year-old.
Well, it's good to hear
from you, too. How have you been?
Have you got eyes on the partner?
- Yes.
- OK. Um
Can you keep him occupied
until we get clearance to board?
Will do.
Talk soon. OK, bye.
- Did you understand all that?
- Yeah.
Cool, well, we're just gonna
keep an eye out for this guy.
How fucking delayed
is this light going to be?
Fuck.
No luck?
No, no.
Why don't you take a seat?
I'll speed this up.
Yeah?
Yeah, thank you.
There you go.
This is your new home.
There we go.
What, Mango?
What?
This had happened before,
and, um, I trust
that it won't happen again.
Of course.
I understand. It's serious, but
Wish me luck, boys.
Alright, what are we working with?
Oh,
OK, OK.
Hey, um, I'm here for the review.
Did you want me to head straight in?
Or I can wait out here.
Uh
- Review?
- Uh, yeah.
- Yeah, take a seat. Take a seat.
- Thank you.
Can you bring us in some coffees?
Uh, a flat white.
Oh, a flat white? Yeah.
Good fucking luck with that, eh?
These guys.
Get your own fucking coffee.
So before I worked here, my wife
and I ran a hostel for teenagers.
It was a halfway house.
Not sure what it's called now,
but nine times out of ten,
those kids were acting up because
they didn't feel listened to.
How long did it take to check
the passenger list?
Oh, it shouldn't be too much longer.
- Quite a few flights were delayed.
- Sorry.
I'm just I'm really worried
about my little girl.
- Excuse me.
- Hey, baby. It's me again.
I just need to get
- Thank you so much!
- You forgot your T-Rex.
Would have been
a nightmare without that!
Give us a call back.
Thank you.
Bye-bye.
- Thank you.
- That's alright.
Backpacks on trays,
laptops out.
Keep coming forward.
Keep coming forward.
Cath, I think he might know the gate.
Oh, fuck.
- You'll need to move them.
- OK.
- Shit!
- Go, go!
Hey, um, I need you to come with me.
He's here, isn't he?
Yes.
Fuck!
- If he finds us
- He won't, he won't.
This way.
- Fuck!
- Hey!
Here, baby. In here.
Come on. It's OK, it's OK.
We're just going somewhere
to wait for our plane.
We think we have
a domestic violence situation.
Thank you. Sami, do you copy?
Yes, Copy that.
Yeah, sorry.
You think or you know?
Well, the father says his wife
forgot the daughter's Ventolin,
but we don't think that's true.
Call the AAP if you're worried.
They can run a check on him.
He's already worked out
the departure gate,
and if he sees the family,
then things could escalate quickly.
Can we Can we move the flight
to another gate?
Do you know
how much it costs to move a plane?
We've lost tens of thousands
of dollars today.
- Get Ziv to run a check on him.
- You don't have to move the
It should be fine.
I'm so sorry I'm late.
We officially have everything
back up and running.
How are you, Tobias?
Doing better than your Demons, Troy.
Good!
No, the Pies are gonna kill it
this season,
and you know how much
I love to hate on them.
Well, we'll see how we go.
I like the look of this Jack Buller.
- Clearly, I need to get a team.
- Just not his.
No-one likes a Pie supporter.
Except for the pies.
Shall we start?
OK, so the footage
you were forwarded showed
an object being taken through
security without being scanned.
We have given formal notification
to the security company.
- Great.
- Fortunately, no harm was done.
Yeah, you will also
be issued with a warning, Tobias.
Understood.
Wait, sorry,
this was a clear breach.
Mr Flick, your superiors
at Border Protection
have been informed,
and any disciplinary proceedings
are in their hands.
Needless to say, mate,
you can't let the
old bugger convince you
to bend the rules for him.
Uh, no.
I mean, yes, sorry.
- Of course.
- Alright then.
- Is that it?
- I believe so.
- I should rush.
- Thank you.
- Thanks.
- Really appreciate it.
Um Thanks.
Uh, while we have you, Mira,
it'd be a good opportunity
to have a chat.
Please make your way
immediately to gate 13 for boarding.
We thank you for your patience.
You saw it earlier,
didn't you?
- You like it?
- Mm-hm, yeah.
Good.
That's Mango.
Come on out, Mango.
Good girl.
There you go. There she is.
Can you guess
why she's called Mango?
- Because she's yellow.
- Exactly right.
And she's like
She's like a mango apple
because she has green bits
on her little tail.
I'm so sorry about all this trouble.
Don't be sorry.
God, I hate this, being the victim.
I just
I don't I don't want her
to see me like this.
Babe, you're at the airport
with 70kg worth
of checked baggage on it.
I don't see a victim.
I see someone trying
to rock the system.
We'll get you out.
So there has been no movement
in customer satisfaction.
What about headcount reduction?
I am in the process
of identifying underperformers,
evaluating redundancies.
I'm looking specifically
at removing positions
with low operational impact
and then, as we've discussed,
I'm proposing implementing
automation in baggage handling,
which will
However you do it, just make sure
Fair Work can't fight us on it.
As you know,
passenger service charges
are integral
to our business model
and any blockage of flow
in the terminal,
it lowers our profit margin
Don't fight it.
Use gentle tapping
to release and relax.
Continue to tap.
First the eyebrow,
then the side of the eye.
Yeah, of course.
Bring your focus to what is
causing you the most anxiety.
Jawbone.
Focus on feeling safe, present.
Collarbone.
Feel your anxiety
and release it with breath.
Shoulder, arm.
Accept the tension.
Don't fight it. Let it all go.
Sorry.
Excess baggage.
Honey, I'm just gonna give you
your puffer. Hang on.
Alright. You ready?
Good girl.
Alright, one more time. OK.
Big breath.
Her partner's at the gate.
Right.
I'm not moving any planes,
but you can give
a fake gate change announcement.
Get them out!
Copy.
Attention,
passengers on Austra Air flight 47.
Your departure gate has changed.
Please proceed to gate 15.
We thank you for your cooperation
and we apologise
for any inconvenience.
It's 15 minutes away!
- Good?
- Yeah.
He's just headed off
to the other gate.
- Giving you an upgrade.
- Mummy, it's my bag.
Thank you.
- Mia!
- You'd better hurry up.
- Mia!
- Daddy!
Mia, Mia, come here.
Come on. Quick, run, run, run.
Quick, quick!
What's the fuck's going on?
What's going on?
No, no, no!
I know where you're going!
Mark, urgent backup at Gate 9.
- I'll be on the next fucking flight!
- Let's talk about this.
- I'm not talking to you!
- That's enough!
Fuck off! Fuck off!
- Adam
- Get your fucking hands off me!
- Settle!
- I want to see my family!
Please, please, please,
please let me see them.
Come on.
Please let me see my daughter.
Let me see my No!
Argh!
Noooo!
- Are you OK?
- Yeah, I'm alright.
- Good?
- Mm-hm.
- No, I said cash only.
- I don't have any cash.
I can transfer you
if you don't have
- No, no
- Did you get them out?
Yeah.
Thank you.
So do you want
your phone back or?
Like I said, I don't have cash.
No cash, no phone.
I don't know what to tell you.
Can I help?
You got cash?
Praise the Lord. Hallelujah.
Come on, let's go.
Ladies
Are we still in the airport?
Oh, it's a jungle in here.
- Now an aquarium.
- Oh, my days
Yo.
Are these Siamese fighting fish?
- Apparently.
- They're really expensive.
Hey.
So, 300 was it?
And the parking is on top of that.
Yeah.
- And petrol money.
- Oh, come on.
I need to get places, alright?
I need petrol money.
I've got a better idea.
Yo, thank you. You serious?
You serious?
Thank you.
Hey, say hi to Jesus for me, yeah?
I might need him.
- You good?
- Yeah, we good.
- Alright.
- Thank you.
You're gonna fight
and then you're gonna fight.
Big bucks coming my way.
You know, it's a legal requirement
to sit down, eh,
so sit down, take a load off.
What are you guys playing?
Uh, just a bit of snap.
Here we go.
- He cheats, so keep an eye on him.
- Does he?
- Yeah, he's a cheater.
- Eh?
Fuck's sake! Fucking hell.
You alright, boss?
Did you get the right swipe?
Yeah.
Yeah, in the weirdest of ways, yeah.
Keep going.
I got it.
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