9-1-1 Nashville (2025) s01e06 Episode Script

1
[DIXIELAND JAZZ MUSIC PLAYING]
[PEOPLE CHEERING AND LAUGHING]
[CAPTAIN SULLY MILES]
Beautiful view up here.
It's really something, isn't it?
[SKYLA] I can see
why you love this, Dad.
- [FOREBODING MUSIC SWELLS]
- [MONITOR GLITCHING]
"You've been boarded"?
What the heck is that?
- [ENGINE ROARING]
- [BOTH GRUNTING]
[PEOPLE SCREAMING]
[PANICKED CHATTER]
[SKYLA] Yes, and I think
they're gonna crash it.
[CAMMIE RALEIGH] Crash it into what?
[SIREN WHOOPS]
I need everybody off the bridge now!
Let's go! Let's go!
- [CROWD CLAMORING]
- Zoey!
Liam, stop!
[ZOEY BARKING]
[SIREN WAILING]
[CAPTAIN MILES] [ON PA]
All passengers and crew,
put on your life jackets
and prepare for impact.
[PASSENGERS CRYING]
[DRAMATIC MUSIC PLAYING]
[SOFT COUNTRY MUSIC PLAYING]
[EDWARD RALEIGH] I founded
Raleigh Reserve with one simple vision,
to make the best damn Tennessee whiskey
the world has ever tasted.
Now, the Raleigh family has been
synonymous with Nashville
since we brought the railroad
up to a small community
with big dreams.
And while we take great pride
in all the ways
we've helped build this city,
my greatest passion
is what's in your glass.
So from me, Edward Raleigh,
as we like to say,
holler and swaller!
Holler and swaller to you, Mr. Raleigh.
Alright, folks.
Are y'all ready to taste
what Luxury Magazine
called the Louis Vuitton
of craft whiskey?
Yes, we are!
- Let's do this! Whoo!
- Stop.
Our first flight is our Oak Blends,
which we store right here
in this rickhouse.
Sniff, sip, and savor.
- [TOM] I will!
- Cheers, y'all.
- Cheers!
- [TOUR GUIDE CHUCKLES]
Cheers, baby.
Cheers.
- Mm.
- Tom, what are you doing?
I'm sipping, Mitch. What
does it look like I'm doing?
It looks like you're swallowing?
We flew across the country
to taste the Louis Vuitton
of whiskeys, alright?
You heard that Raleigh guy,
he said swaller.
[MITCH] This is a long tour.
You're gonna get loaded.
That's why they provide spittoons.
Besides, you know
what alcohol does to your gout.
Look, this is like
getting the golden ticket
to Willy Wonka's factory.
Right? Come on.
I'm gonna enjoy every bit of it.
Okay. Just remember
what happened to Augustus Gloop.
[TOUR GUIDE] This is the grain room
where we grind our locally sourced wheat
with a custom-engineered mill
imported from a stone mill from Austria.
Austria. Mitch, Austria!
It's only fitting we sample
all of our Raleigh Rye whiskeys here.
- Thank you.
- Mm. Ooh!
[SLURPING]
[WHISTLES]
Ooh, that is good.
You gonna finish that?
[SPITTING]
And this is thecrown
jewel of the distillery.
In these fermenters,
we keep our secret sour,
the same seed yeast Mr. Raleigh used
to make his first batch
of moonshine with.
It defines the Raleigh label.
- [GROANS SOFTLY]
- Somebody's gout acting up?
[SING-SONG] Worth it ♪
So, it's in this room where we taste
our most prized vintage we produce:
Raleigh Number Seven.
["YOU BOUGHT IT"
BY ACID QUEEN PLAYING]
Oh, wow.
You know if you break it you buy it ♪
[TOM SIGHS]
Oh, my God.
That is amazing.
I am not spitting that out.
Right?
- Raleigh Number Seven, baby.
- Mm!
- Come on.
- Raleigh Number Seven!
- [LAUGHTER]
- Uh, girl, can we get another round?
- Um
- [BOTH LAUGH]
Oh, that's the spirit.
- Holler and swaller.
- Holler and swaller.
[BOTH WHOOPING]
[TOUR GUIDE] The copper distill
to your left is 100 years old.
It's in here that we distill
the alcohol six times
to achieve that smooth Raleigh flavor.
- Excuse me, tour lady?
- Question?
Are we drinking those or what?
- Oh!
- Mitch!
[SNAPPING]
- Sir, are you alright?
- [TOM LAUGHS]
- [LAUGHING] I'm good, I'm good, I'm good.
- Sir, are you alright?
- I'm "Raleigh" good, actually.
- [TOUR GUIDE] [GASPS] Ohh! Oh!
- Kevin, Harry! Towels!
- [TOM] Oh, no, no.
I'm sorry, folks, I'm afraid
we're gonna have to cut the tour short.
We need to get this man
medical attention.
Come on, folks, we gotta go.
- Now who's Augustus Gloop?
- [TOUR GUIDE] Oh!
You know if you break it you buy it ♪
[RATTLING AND HISSING]
[DRAMATIC MUSIC PLAYING]
[SIREN WAILING]
[SIGHS] Grandpa's gonna be wrecked, man.
That distillery is his baby.
Yeah, hopefully we're not too late.
Or your grandpa's gonna lose his mind.
Ain't that the truth.
[WAILING CONTINUES]
[DON HART] Ry, Taylor,
start hooking up
the inch-and-three-quarters.
Come on, y'all, let's get after it!
Dispatch, 113 is on site.
We're gonna need
more companies out here.
110 is en route. Let me know
where you want 'em when they land.
Will do. This place been evacuated?
Everybody's safe and accounted
for at the Visitor's Center.
Any idea if the big guy's on site?
[CAMMIE] Our father-in-law?
- I sure hope not.
- You and me both.
They tell you how this started?
Apparently a guest fell into a distiller
and closed some valves.
[LOUD BOOMING]
[ROXIE ALBA] Incoming!
[ONLOOKERS GASPING]
[RADIO CHIRPS]
I'd say the distiller
was a pretty good bet.
[CAMMIE] Don, we have a problem.
The fire is moving towards
the fermentation room,
which houses two 950-gallon vats
of extremely flammable sour mash.
Edward's secret sauce.
Flames hit that, and
it'll be like a bomb goin' off.
[DON] We're not gonna let that happen.
We got water on it now.
Hopefully, it never gets that far.
[WATER PRESSURE HISSING, HALTING]
[TAYLOR THOMPSON] What the
[FIREFIGHTER] Hey,
I'm losing water over here.
[FIREFIGHTER 2] Hey,
someone check the hydrant.
Hey, Cap! We got a problem!
We're running low on pressure.
Hydrants aren't pumping out any water.
That don't make any sense.
We're right next to the main line.
[BLUE BENNINGS] It gets worse.
Engine's almost out, too.
Dispatch, we're having trouble
getting pressure out of the hydrants.
Did, uh, Metro Water tell you
about any issues?
No, I don't see anything flagged.
[FLAMES WHOOSHING]
Hey, we got ember cast!
[DON] It's headed to
the fermentation room.
Dispatch, have the 110 head
straight down to the river
and start pumping water.
- We need all we can get.
- Copy that.
110, begin routing water from
the Cumberland to main lines.
[110 CAPTAIN] [ON RADIO] Copy
you, dispatch. We're landing now.
- Ryan. Get a strike team.
- Yep?
Get in the fermentation room
and start attacking it.
Do everything you can
to protect the vats,
because if that room goes,
it is game over.
[CAMMIE] 110, what's your ETA?
[110 CAPTAIN] We just parked
at the river. Setting up now.
[CAMMIE] Okay, let me
know when you charge the line.
[110 CAPTAIN] Come on,
double time. Let's go!
[DRAMATIC MUSIC PLAYING]
[DOORS BANGING]
[RYAN HART] Start foaming
around the vats.
Anything to keep them
from catching on fire.
[TAYLOR] What is this stuff?
[RYAN] Heritage sour. Highly flammable.
And my grandpa's most prized possession.
[DON] [ON RADIO] What's
the temperature in that room?
Somebody get me a reading in there.
[GAUGE BEEPING]
[BLUE] Ceiling temps around 500 degrees.
Ethanol flashes over at 680.
That fire keeps moving, I
need you all to get out of there.
110, where is my water?!
[110 CAPTAIN] We're doing
everything we can,
but
pump's struggling
to make it up the hill.
It'll be a few more minutes.
We may not have a few more minutes.
[BLUE] Temps at 580 degrees, Cap.
Bust open those vats and drain 'em.
[EDWARD] The hell you will!
- [OFFICER] You have to get back.
- [DON] Oh, great.
Edward, this is a restricted fire zone.
You cannot be here.
This is private property and it's mine!
- Who are you to tell me what
- The Incident Commander.
You don't start walking away,
I will have you arrested.
You'd love that, wouldn't you?!
Water's coming. Sixty seconds, IC.
Thank you, Captain.
[BLUE] Dad, the temp in the vats
is 650 degrees and climbing!
Alright, do it. Drain 'em.
The guy said the water's coming!
[DON] It's too late.
That sour is irreplaceable!
Come on, don't do it, Don, don't.
[RYAN] Dad, if we do this,
it's gonna kill Grandpa.
Don't! Don, please don't!
Better him than y'all.
Do it, and get out of there fast.
[RYAN] Okay, break 'em and drain 'em.
Forgive me, Grandpa.
[DRAMATIC MUSIC PLAYING]
[GRUNTING]
Get back!
Alright, let's go. Go, go, go! Come on!
You son of a bitch!
[110 CAPTAIN] Okay, IC,
your line should be charged.
We got water!
[DRAMATIC MUSIC PLAYING]
[CAMMIE] That's it. It's working.
I guess we did have an extra second.
Oh, you think this is funny?!
If you weren't my son-in-law,
I'd knock your teeth out.
That'd make for an awkward
Christmas, wouldn't it?
[UPBEAT ROCK MUSIC PLAYING]
[GRUNTING]
[ROXIE] Cap
as a physician, I can tell you
it's never a good idea to rage lift.
I'm just gettin' my heart rate up.
Looked like it was already
pretty high out on the distillery call.
Oh, Grandpa gets under his skin.
Yeah, that's 'cause he's a dick.
Oh.
I shouldn't say that. He is
He's just not a
He's not a nice guy, he's a
- He's a difficult man.
- [TAYLOR] Really?
I always heard that he was the one
that funded the 113 remodel.
He did.
That was back in the days when
they were on speaking terms.
[EXHALES]
[WHIMSICAL MUSIC PLAYING]
Anybody feel like a smoothie?
Yeah, I could go for one.
Blue, you want a smoothie?
No, I'm good, thank you.
So, what happened?
Ryan chose the wrong career.
Oh, it's a bit more nuanced than that.
I'm his only grandson,
and Grandpa was hoping
I'd join the family business.
You are in the family business.
Well, he's in the Hart family business.
Yeah, his grandfather was so ticked off,
he cut him out of the Raleigh trust.
[RYAN] That is water
under the bridge now.
I've made peace with it.
I was hoping you could do the same.
I will never make peace with him
trying to use his money to drive
a wedge between you and me.
Yeah, well, either way, it wouldn't hurt
to do a little damage control
after today.
I didn't start that fire.
You're the one who made the call
to destroy the sacred mash.
You think I made the wrong call?
No, I think that
to a layman it might look like
- you were quick on the draw.
- Hmm.
And that this is an opportunity
for you to take the high road,
- and I think you should take it.
- [CELL PHONE BUZZING]
Problem with the high road is
- it never quite makes it to your granddad.
- Hmm.
- [DON SIGHS]
- Speak of the devil?
Not quite. It's the chief.
Hey, Chief. What can I do for you?
Everyone, gather up.
I have ordered pastries
and coffee from D'Andrews.
Is it dispatch appreciation week?
I thought y'all deserved a little treat
after you all rescued
those kidnapped kids
from their dad last week.
Thank you, Alden, that's so sweet.
[ALDEN] Cammie, you were brilliant.
Oh, Saint Cammie does it again, shocker.
Be nice. At least we get treats.
Nothing goes better with sitting
all day than processed sugar.
[INTENSE MUSIC PLAYING]
Alden, who are they?
Did I not mention we have
guests joining us today?
No, you definitely did not.
Why do they look like
the bad guys from The Matrix?
Let me introduce y'all to the
folks from Haynes and Frears.
The city has hired them to help
Emergency Services run more smoothly.
That's code for
"people are getting fired."
We're getting DOGE'd.
Come on, we don't know
that we're getting DOGE'd.
My name is Ariella Kinsey,
and we are here
because your city is rife
with inefficiency and waste.
I don't say that to insult you.
Los Angeles, Atlanta, New York,
each of them was a morbidly
bloated, bureaucratic mess
before we found them, too.
But we whipped them into lean,
mean, killer robot versions
of themselves.
So, for the next few days, we're
going to be embedding here,
conducting interviews,
making observations, and consulting
before rendering our final evaluations.
Take me to your largest office.
[ALDEN] This way. Excuse me.
Yeah, people are getting fired.
Don, thanks for coming
by so quick. Have a seat.
Oh, it sounded urgent on the phone.
Yeah, afraid it is.
I got a very unhappy call
from a very high place today.
So what's he gonna do? File a complaint?
Threaten to sue?
Sue? Wh-who are you talking about?
My father-in-law.
Who are you talking about?
The mayor.
They're about to hit us
with a major round of cuts,
all across city services.
How big?
Every house loses five firefighters,
plus salary and equipment freezes.
Nashville's gonna be a lot less safe.
- Damn.
- I know. I pushed back hard.
But the mayor said the cuts are across
all emergency departments, not just us.
Nothing he can do, either.
We've hit a wall, Don.
We need someone
who can knock down that wall.
Oh, you want me to call
my father-in-law?
Mr. Raleigh's been very good
to the department.
Hell, after we renovated your house,
you ended up with an office
better than mine.
Yeah, well, that was
before we had our falling out.
And this mess at his distillery
just poured whiskey on the fire.
Well, it's lucky you're good
at putting out fires.
All you need to do is decide
how many firefighters are worth
swallowing your pride over.
[PENSIVE MUSIC PLAYING]
Come in. Shut the door.
Have some coffee cake.
Your supervisor ordered it.
Alden, I didn't expect to see you
on this side of the table today.
I'm just here to facilitate.
Must be nice, not being in the hot seat.
Nobody's in the hot seat.
This is not an interrogation.
Could have fooled me.
Is it stuffy in here? It feels stuffy.
[CHUCKLES AWKWARDLY]
I love your fit.
Well, it's funny
you should use that word,
because that's what today is all about.
Finding the right fits.
Did you know that
Nashville's emergency workforce
is 20% larger than any
comparable city in the country?
What does that tell you?
That this is where you wanna
be if your life is on the line.
This call center has the
highest save rate in the country.
You certainly have a lot to brag about.
According to your supervisor,
you have by far the most
commendations of anyone.
- I don't do it for the commendations.
- Then why do you do it?
Oh, I used to watch
a lot of Rescue 911 reruns.
To support my family.
I just like telling people what to do.
I do it for my late husband.
[SNIFFLING]
[ARIELLA KINSEY] Well,
here's where it gets awkward.
Alden tells me you have more
HR complaints than anyone here.
Did he now?
You called one coworker "a big yikes"
and another one
"an insufferable try-hard."
It did hurt my feelings, yes.
That's just Megan being Megan.
[ARIELLA] Stealing company property,
leaving passwords out on Post-it notes.
Okay, we literally all do that.
Oh, I track all of them
on an app on my phone.
Like, who can remember all of
those numbers and characters?
See?
You shouldn't be showing us those.
- [KEYS CLACKING]
- [YELLS] Would you stop typing?!
You should lower your voice.
Sorry, I'm just feeling
really triggered right now.
How would you like it if I sat here
in judgment of all of you?
You are a sycophant in a pantsuit.
You, your comb-over
is not fooling anyone.
You are a snitch. And you are a bitch!
Please don't fire me.
I'm sorry, um, could I just
take that last part back?
♪♪
I always hated this place anyway!
Look, I know you probably have
some folks in your crosshairs,
but I feel compelled to tell you
that Stanley taught me
everything I know.
- Ouch.
- Sorry.
And Lorna is the most promising
young dispatcher I've met here.
Well, that's very noble of you.
But perhaps the person you
should be advocating more for is you.
When it comes to waste, you're
at the top of my leaderboard.
What? I invested
my husband's entire estate
into making this the most
innovative call center in America.
Well, let's talk about
those innovations, shall we?
Starting with the software CyberSight.
It receives live feed from body cams,
traffic cams and Ring cams,
and it even allows two-way
video calls with 9-1-1 callers.
Yeah, it's a powerful tool.
Yet you use it in less
than 2% of your calls.
Did you know that the servers
required to power
all of your new software have
increased energy consumption
here by 39%?
Is it really 39%?
Wow.
[ARIELLA] Not to mention
all the specialized training.
All in, your brainchild
costs Nashville 1.7 million
in annual operating expenses.
How much money is a life worth?
I try to stick to quantifiable figures.
But there is one
even more precious resource
that you burn through
more than anyone else.
What's that?
Time.
You spend more than
three minutes longer on calls
than the national average.
And you use the words
"please" and "thank you"
more than eight times
the next closest person.
That's called good manners.
I try to make a human connection.
I don't know how else to do
my job except with kindness.
Well, you best figure one out soon.
Or you'll be finding a new job.
[BIRDS CHIRPING]
Y'all know that you are
two of the people
that I love the most in this world.
So, I expect for you to treat each other
with respect and good manners.
You have my word.
I will do anything
for my little girl, Bly.
Even this.
I know we're in crisis,
but I'm hoping
that this is the breakthrough
that I've been praying for.
Donnie, why don't you start?
♪♪
[CLEARS THROAT]
Edward, I know you feel
that some of the measures I took
at the distillery fire
were influenced more
than by just, uh,
tactical considerations.
You mean having your goons
destroy my priceless mash
for no good reason?
And that perhaps I was guilty of, uh
overabundance of caution.
An overabundance of caution?
What the hell kind of apology is that?
[DON] Blythe Hold on.
You tell him I was gonna apologize?
No. I said that you would take ownership
for whatever it was that happened.
What happened was that my team
successfully extinguished
a potential fatal fire
with no loss of lives.
I have nothing to apologize for.
Oh, you come across
like the all-American hero,
but I see you, Don.
Underneath that shiny smile
and that awe-shucks charm,
you are petty and you are proud.
I'm not gonna sit here
and be insulted in my own home.
[EDWARD] Your home?
Raleigh Manor has been in
my family for five generations.
You are just a tenant.
Daddy.
Now, you said this was to clear the air.
Let's just all be real
about why we're actually here.
My checkbook.
The chief called you.
[EDWARD] And the mayor,
and half the city council.
And unlike you, they actually appreciate
what I've done for them.
Alright. What are your terms?
Well, first, I would just like
a regular seat at this table again,
not just holidays.
Well, that sounds reasonable to me.
Fine. What else?
And I would like you
to admit that on that call,
you were motivated by nasty,
rotten, old-fashioned malice.
Moment of truth, Don.
What's it gonna be?
[TENSE MUSIC PLAYING]
[DON EXHALES]
It is possible
that in the heat of battle,
I let ill will cloud my judgment.
But in my own defense,
you were forcing a confrontation
at a critical moment.
And, uh, there is a reason
why we keep civilians away
from a scene
even if they do own it.
Well, that's better at least.
I'll call the mayor. I'll tell him to
expect a wire transfer tomorrow.
Terrific.
Thank you, Edward.
Oh. And, just just one last thing.
You have to fire that kid,
Blue Bennings.
- What?
- Daddy.
When I read the incident report
on the distillery,
I was shocked to discover
that one of the firefighters
who destroyed it
had never gone to the academy?
So I called the chief,
and he said that was your son.
Now, it's it's bad enough
that you lied to me about this
for all these years,
but now you're parading this
bastard all over town, and
- Now, you are crossing a line.
- What'd I tell you
when you married him, huh?
That he would bring shame on our name.
Excuse me, I have never once been
ashamed being married to this man.
Well, maybe it's time you started.
- You get
- Oh!
Get, get out of here
before I drag you out.
Oh, there he is. Ladies and gentlemen,
the real Donald Hart.
[TENSE MUSIC PLAYING]
I think that you should leave.
You know my terms.
Goodbye, Blythe.
♪♪
[MUFFLED CHATTER AND ACTIVITY]
[KNOCKING]
Hey. You have got to see the char
that we did on these
rib-eyes this weekend.
Look at this.
Look at that char.
Okay, if you're not
interested in grilling,
obviously something's up.
You wanna talk about it?
[EXHALES] NFD is
looking at mass layoffs.
That's why the chief wanted to see me.
So, I reached out
to your grandfather for help.
He has agreed to cover the gap.
What's the catch?
He'll only cut the check if I fire Blue.
Damn.
When did he find out
about the big secret?
After the distillery fire.
He's using these budget cuts as
an opportunity to make me pay.
What are you gonna do?
I don't think I have a choice.
[SOLEMN MUSIC PLAYING]
He loves it here.
He's home.
It is gonna kill me
to have to kick him out.
[MUFFLED CONVERSATION]
[CAMMIE] Good morning, Lorna.
[LORNA] Is it?
What the heck is this?
I heard from Jeff in graveyard.
They're gonna be keeping track of
how many calls we take a day now.
- What?
- Timing them, too.
We got to keep 'em
under the national average
or we get docked.
You're kidding me.
It gets worse.
They're gonna watch over us
now like pit bosses.
Is this a password?
Write that down.
Harris, Joan.
This is outrageous.
We don't need a bunch of
overeducated babysitters.
Keep it down.
They have ears everywhere,
including your calls.
On our calls?
- What are you talking about?
- [STANLEY SCOFFS]
They'll be giving you live feedback
- on your performance.
- [SCOFFS]
I'm getting stage fright already.
[CAMMIE] How can they evaluate
what we're doing in real time?
They're not trained for that, Alden.
Not technically,
but their systems
have proven to get results.
Miami, Chicago, New York,
especially LA.
They've all increased their call volume
and their satisfaction metrics
while reducing the workforce.
And how is that a good thing?
Look, we've already been boarded,
so we might as well embrace it.
Just remember snap, snap, bang, bang.
Someone should tell 'em
"snap, snap, bang, bang"
isn't how we do things in Nashville.
It is now 'cause their report
goes straight to the mayor.
Uh, yes, sir. What's going on?
[CALLER] [ON PHONE] Yes,
I'm at the Shady Acres Home
- at 5-4-9-3
- Hurry it along.
[CALL RINGING]
9-1-1. What's your emergency?
Faster delivery.
[CALLER] No, wait. The address is
- 5-4-3-9
- I said hurry it along.
[SPEAKING RAPIDLY] 9-1-1. What's
the location and nature
of your emergency?
[CALLER 2] What's that, ma'am?
Can you slow down, please?
- I don't think I can go slower, actually.
- Better.
9-1-1. What's your emergency?
[SPEAKING RAPIDLY]
9-1-1. What's your emergency?
- 9-1-1. What's your emergency?
- [ARIELLA] Better.
You're calling about a leaky sewer line?
You want 3-1-1, not 9-1-1.
A noisy neighbor's not an
emergency. That's what Google is for.
Call back when somebody is bleeding.
- Excellent.
- [CAMMIE] Uh, sir,
what exactly is your problem?
[CALLER] Well, ma'am,
I'm just feeling lonely.
- [WHISPERING] He's lonely.
- I can hear that.
But it's not your job to keep
him company. Look at your count.
End it and move on.
Uh, sir, you should see
your facility therapist.
I see they have one.
[CALLER] My what, dear?
The the therapist at
at the place where you live.
I'm sorry. Goodbye.
So sorry.
[CALL ENDS]
- [SIGHS DEEPLY]
- [SOFTLY] Good job, Cammie.
Next time, skip the "I'm so sorry."
[TELEPHONE RINGING]
9-1-1. What's your emergency?
[CALLER 3] Please help! I lost Leo.
Alright, who's Leo?
I'm babysitting him. He's five.
I was folding laundry, and then
I looked up and he was gone.
And now I can't find him anywhere.
Leo! Come out!
Okay, take a breath.
What's your name and address?
Erin. 87 Sunset Drive.
Hi, Erin. I'm Cammie.
Help is on the way.
Has he ever done this before?
He loves to play hide-and-seek,
but he always comes out when
I yell, "Olly Olly Oxen Free."
Olly Olly Oxen Free, Leo!
Does the home have a swimming pool?
Oh, God. Yes.
Go check.
[SUSPENSEFUL MUSIC PLAYING]
[SIGHS] He's not in the pool!
Okay. That's good.
Uh, check the crawl spaces, the attic,
and any vehicles in the garage.
[SUSPENSEFUL MUSIC CONTINUES]
- [ERIN] [VOICE BREAKING] attic.
- What?
Erin, I'm sorry I missed you.
Can you hear me?
[ERIN] Yes, yes, I I can now.
Maybe he's hiding in one of the beds.
I just realized I didn't
check them before I called you.
That's enough hide-and-seek.
Let's go, Cammie.
[EXHALES DEEPLY] Erin.
You said you were folding laundry.
Uh, did you happen to put in
another load after that one?
Yes. Why?
Go check the washing machine now!
[MUFFLED YELLING]
Oh, my God, he's in there!
[LEO] Erin! Help me!
He's stuck in there.
The door won't open.
That's because
it's in the middle of a cycle.
What kind of washing machine is it?
And I need the model number, too.
Front loader.
- [VOICE BREAKING] L.
- AL?
Did you say AL?
AL. Okay.
To emergency open the door,
unplug the machine and it should unlock.
- [TENSE MUSIC PLAYING]
- [LEO WHIMPERING]
It didn't work! It's still locked!
The water's rising! He's drowning!
It doesn't make sense.
It should have worked.
What was the washer model?
She said it was a front loader AL,
but unplugging it didn't work.
Are you sure she didn't say HL?
Oh, the connection was bad. Of course.
Let's try something else, Erin.
Plug the machine back in.
[ERIN] Plug it in again?
[CAMMIE] Yes. And hurry.
- [ERIN] It's in.
- Alright.
Now press the start button twice,
then the spin speed four times
and then now press start one more time.
[WASHING MACHINE BEEPS, CLICKS]
[WATER RUSHING]
It's working! The water's draining!
[GASPS] Leo, oh, Leo!
- [LEO COUGHS]
- Leo, are you okay?
- Is he breathing?
- [LEO] I'm okay.
[ERIN] Yeah, he's okay.
I think he's okay.
Leo [EXHALES]
[EXHALES] Okay,
paramedics will be there soon.
Thank you, Stanley.
♪♪
[MOTOR REVVING LOUDLY]
[DON] Blue?
Blue!
[MOTOR STOPS]
Sorry, Cap, I didn't hear you.
Probably should have asked
permission to do this, huh?
Wh-what exactly is is this?
I realized after that distillery fire,
I'd never trained on pumping water
from a backup source.
Figured I'd practice and
wash the rigs at the same time.
[DON CHUCKLES]
Don't tell your brother,
but you are the most
impressive cadet we've ever had.
Not that impressive.
I can't go more than a few seconds
without the pump running dry.
Water line in the bins is even lower
than those hydrants at the distillery.
That's it.
- Blue, that's it!
- [BLUE] That's what?
That-that's the missing piece
in all this.
Well, great.
I have no idea
what you're talking about.
Well, that's okay. I gotta go
to the city planner's office.
You tell Ry he's in charge
while I'm gone.
Did you still want to talk?
I hope not.
Okay.
Conclusive findings of Auditor Kinsey
that the emergency
Ariella, can I have a minute?
Taking a lot of those today.
Tilda, out.
- Hi, Cammie.
- Hi, Tilda.
[ARIELLA] So
what do you want?
I understand that you have a certain way
of doing things at your company,
but snapping at people,
breathing down everyone's necks,
it's just not how
we operate around here.
Around here? You mean in Nashville?
Any other day,
if I wasn't sure what I heard,
I would have asked,
"Can you please repeat that?"
But today, all I can think is
that I say please too much,
or that I take too long.
And me second-guessing myself
almost got a kid killed.
And you're blaming me for that?
You put people under too much pressure,
they'll make mistakes.
People?
Or you?
[SIGHS]
I'm gonna be brief because
I know how much you like that.
You ever tap into one of my calls again,
you won't have to fire me
because I'll quit.
[COUNTRY MUSIC PLAYING]
Edward. Thank you for meeting me.
Yeah. It's the first invitation
I've had from you in 28 years,
I wasn't gonna miss it.
I, uh, took the liberty
of ordering you a whiskey.
Raleigh Number Seven.
Two fingers just doesn't
make up for 2,000 gallons,
but, uh, it is a start.
That's why I called. I would like to
put all this petty crap behind us.
So, you ready to accept my terms?
Not quite, but I I have
a counter-offer for you.
[EDWARD] Well, let's hear it.
You are gonna save every
firefighting job in this town.
Including that kid, Blue?
Especially that kid, Blue.
[CHUCKLES]
And why on earth am I gonna do that?
Because I keep thinking
about your distillery
and the dry hydrants.
[DRAMATIC MUSIC PLAYING]
If we'd had enough water to pump,
we could have gotten
on top of that blaze in no time,
and your and your mash
would have been saved.
I just keep thinking, why why
couldn't we draw enough water?
Now, you did
a renovation at your distillery,
what was it, about two years ago?
I suppose.
- Why?
- I paid a visit
to the Department of Public Works today.
They couldn't find any record
of your flow test
from the last two years.
They couldn't find a record of
anything since you did the work.
What are you implying?
[DON] You've been stealing water.
In order to boost production,
you tapped into the water
that should have been
feeding into that hydrant
instead of going down to the
river, which, as we learned firsthand,
was not so easy to pump out of.
You think I put tap water
into my prized whiskey?
Not your whiskey,
but in everything else.
To cool your distillers,
flush out your equipment.
And that's your trump card?
Well, it's one of 'em.
I also looked into
your real estate holdings,
especially the apartments
down by the river.
Those those hydrants
are in violation as well.
Can you imagine if that was to
somehow leak out to the press?
[EDWARD] That sounds like a threat.
[DON] You can call it what you want.
Well, then, are you ready
to admit the truth?
About what?
That you destroyed my fermentation vats
because you wanted to.
No, I did it because
it was the right call.
But I have to admit
it felt damn good to watch you suffer.
Well
we'll just see
who is gonna be suffering in the end.
- Hello?
- It's a butt-dial. Hang up.
We don't hang up on pocket-dials.
You do now.
Lorna, hang up and clear the line
for an actual caller.
- Lorna.
- [CAMMIE] It's okay.
Just follow up with a text
like we were trained.
[BEEPS]
Anybody there? Hello?
[ARIELLA] Kick it.
You've got other calls.
- [CALL DISCONNECTS]
- The call dropped.
Told ya. Butt-dial.
- Hello?
- [ARIELLA] Same number.
Probably a bot. Push it to voicemail.
I don't push anything to voicemail.
I told you, butt-dial. Hang up.
That's it. I'm patching in.
[BEEPS]
Nobody's there. Hang up.
If anybody's there, hit a button.
- [KEYPAD BEEPING]
- I hear you!
Okay, I'm sending you a video chat link.
Click the link
so I can see what's going on.
[TENSE MUSIC PLAYING]
[GAGGING AND CHOKING]
It looks like you're choking.
[MUFFLED GAGGING]
Okay, ball up your fist like this,
put it right under your rib cage
and then punch as hard as
you can with your other hand.
- Come on.
- [FIST THUDDING]
Yes. Yes, just like that.
[TENSE MUSIC CONTINUES]
She's not gonna make it.
[CAMMIE] Okay.
Okay, go to the chair
and fall with all your weight
so that it hits you right here
underneath your rib cage.
[TENSE MUSIC CONTINUES]
Ma'am, if you can hear me
please don't give up.
Come on! You're not alone!
I am right here with you.
I need you to summon up all the strength
you have left and get up.
No! [EXHALES]
Oh, come on.
- [CONTINUES CHOKING]
- Please.
[EXHALES IN RELIEF] Yeah.
[GRUNTING]
[CAMMIE] Yes, yes!
♪♪
[COUGHS]
Okay!
[GASPS, COUGHS]
[CAMMIE EXHALES]
How do you feel, ma'am?
Better now.
Oh, my God. [GASPING]
You saved my life.
You did the hard part.
Eating alone in a hotel room
[GASPS] That would
have been a sad way to go.
[BREATHES HEAVILY] Thank you. Thank
Yeah.
Hey.
[ARIELLA SNIFFLING]
Are you crying?
No.
I don't cry at work. Ever.
What's going on?
Uh, I just wanted to give you this.
Your letter of resignation?
I told you what would happen if
you jumped into one of my calls.
You can't quit, Cammie.
Why not?
I lied.
I was crying.
That woman that you saved
eating sad takeout alone
in some random hotel room
[SCOFFS]
that's me.
I even have the same pencil skirt.
If you hadn't taken the time,
if you hadn't enabled that video call
everything that you put
into this call center,
you saved her life.
And you did it your way.
Which will never look good
on your stat sheet.
You're inefficient, you're slow,
and you're overly polite.
But, believe it or not,
we both want the same thing.
Which is what?
To help as many people as possible.
So I will stay out of your way,
but you cannot leave.
[GENTLE MUSIC PLAYING]
I guess I could stick around.
Hey, you were a music producer, right?
You Googled me?
I had Tilda pull up your Linkedln.
Why did you give it all up for this?
No offense.
My husband and I were having dinner.
We were joking about
becoming empty-nesters.
[SOMBER MUSIC PLAYING]
And at first, I thought he was laughing.
But then he looked at me with these
these eyes.
I'll never forget that look.
And then he fell over.
[SOMBER MUSIC CONTINUES]
He was choking.
[CAMMIE] Just like our girl today.
I didn't know
the Heimlich on the ground.
And I called 9-1-1
and it went to voicemail.
I didn't even know they had voicemail.
I'm so sorry I told you
to push that call.
The world needs more people like you.
Well, then, honey, you gotta
stop trying to fire all of us.
[ALDEN] I have boba!
[CHUCKLES]
Not all.
Who wants boba? On the house!
- [TEAM CHEERING]
- [ARIELLA] Just one more, actually.
Alden?
- No!
- [ARIELLA] I looked through his books.
He's expensed two dispatchers' salaries
worth of company meals this year alone.
And he's been paying himself
20 hours overtime a week
for the last five years, which is fraud.
[PEPPY MUSIC PLAYING]
He has no idea, does he?
I'll wait until everybody
gets a boba first,
then I'll drop the hammer.
It's just good manners.
You're learning.
- [LIGHT MUSIC PLAYING]
- [CELL PHONE RINGING]
Hey, babe. What's up?
Oh, I'm just out for a ride.
Thought I'd check in, make
sure you didn't suffer a stroke.
[LAUGHS] Why would you say that?
Because brain damage is the only excuse
for doing something so damn stupid.
Did you actually try
to blackmail my father?
- He told you.
- Yes!
I'm the one that brought
y'all to the peace table.
Of course he did.
I needed to keep you out of it.
I found out your dad's been
up to some pretty shady stuff.
Well, then you should have told me
and then we could have
dealt with it together.
Even if it meant airing
your family's dirty laundry?
[BLYTHE HART] Yes, if
it's the right thing to do.
Instead, you fired a shot
across the bow.
And I hope you're ready
'cause you know that
when my father goes to war,
he goes full scorched earth.
And no matter what happens in the end,
now everybody gets burned.
[CALL ENDS]
Honey
[SLASHING SOUND ON LAPTOP]
[SUSPENSEFUL MUSIC PLAYING]
What the heck?
[ERROR BEEPS]
[SUSPENSEFUL MUSIC CONTINUES]
Alright, Taylor, we need to order
two more vials of diazepam,
- three morphine
- [SLASHING SOUND ON COMPUTER]
- Whoa.
- [ERROR BEEPING]
What the heck is that?
[ROXIE] Somebody's in our system.
[CAMMIE] PV-16, please
respond to that wellness check.
Copy, Dispatch.
Can you repeat the address?
Yep. Sending it to you now in the CAD.
[SLASHING SOUND]
Hey, Dispatch,
something's wrong with our MDT.
[CAMMIE] You're not looking
at a pirate flag, are you?
How'd you know?
'Cause I'm looking at the same thing.
Did y'all just get locked out, too?
Yeah. "Prepare to be boarded."
- [MONITORS TRILLING]
- [DISPATCHERS GASP]
[ALARM BLARING]
Creepy.
Whoa. System's going haywire.
[BLARING CONTINUES]
Flash flood alert.
Wildfire alert.
Toxic spill alert.
- Who could be doing this?
- [ALARMS BLARING]
[AUTOMATED VOICE] Attention,
all personnel, earthquake alert.
Earthquake? Here?
[AUTOMATED VOICE] Attention,
all personnel, nuclear attack alert.
- They just say "nuclear"?
- What the hell's going on?
We've been hacked.
[BLARING CONTINUES]
[CELL PHONE BLARING]
Wildfires and earthquakes?
What is happening in Nashville, Willy?
[BLARING CONTINUES]
Tornadoes?
What?
[SIREN WAILING]
Oh Oh. Don't, Willy, no.
- [WILLY NEIGHING]
- [BLYTHE SCREAMS]
[DRAMATIC MUSIC PLAYING]
[WAILING CONTINUES]
[MONITORS TRILLING]
[LOUD THUD]
[BLARING STOPS]
Is it over?
I don't think so.
Six hours. This is a timer.
To what?
[CAMMIE] "Drill time is over."
It's a ransom.
They want the city to pay 10 million.
[STANLEY] Or what?
"Nashville gets bloody."
[ALARM WAILING]
[PASSENGER] Oh, God,
we're all gonna die!
[PASSENGER 2] Hang on to me.
[WAILING CONTINUES]