Breathtaking (2024) s01e03 Episode Script
Mitigation
ADVISER: 'Well, what
we don't want to do
'is to have to go back
to a national lockdown.'
ADVISER 2: 'And so we really
need people to stick with us
'and stick to those social
distancing interventions
'for that period.'
Together we are
tackling this disease,
and I want to reassure you
that if we remain
united and resolute,
then we will overcome it.
MAN: I've adhered
to all the rules
that have been set
down by the government,
and this chap just
appears from London
and drives all the
way up here and
thinks that he's
beyond reproach.
Sorry I'm late.
It's time to eat
out to help out.
REPORTER: You have always
said as a government
you are led by the science,
so can you tell us how the
decisions you've come to
are still based on the science,
rather than just the economy?
REPORTER: And now what we're
seeing is a rate of increase
across the great
majority of the country.
We haven't got the right
communications messages
in place locally.
As a result, confusion
and chaos spreads,
which actually undermines
the very messages
that we're trying to get
across to the public.
Can I ask why you're
filming me, please?
REPORTER: The epidemic
is taking off again,
and so I don't think
we've hit this sweet spot
where we've been able
to control the epidemic.
REPORTER 2: The idea
of a second COVID wave
isn't some far-off concept.
It feels very real here.
I need to call security if
you don't identify yourself
or explain what you're doing.
It's a ghost town. It's empty.
Liars!
Security, please.
Bilateral creps.
LABOURED BREATHING
Very poor air entry.
Sit back for me, please.
Thanks.
Heart sounds barely audible.
What's the gas like?
CO2's 12 and he's got
a lactate of five.
On how much oxygen?
Six litres on the Hudson.
OK
let's get the fluids
in, but cautiously, please.
Have you got this? Yeah.
COUGHING
BEEPING, GENERAL CHATTER
Thanks, everyone.
So, as some of you
may have heard,
we are going back
to being a hot ward.
GROANING
When?
As of tomorrow. The
signage will go back up.
The whole of this floor is
becoming COVID wards again.
It's not just us.
We're seeing it more
and more on the take.
ED is just
Well, it's
Look
we have treatments now.
We're doing things now
that we didn't know to do
at the beginning of all this.
We have vaccines
round the corner.
We know what we're
doing. Abbey?
Can I just ask a
question? Of course.
Why is it that they're talking
about social bubbles at Christmas
when we're having to open
up new hot wards again?
Doesn't that mean
that we're gonna be
Social bubbles for
some of us, at least.
Look, even if it
doesn't feel like it
it's not going to
be how it was before.
MICHAEL GOVE: '..First
Minister of Northern Ireland,
'to have a relaxation of
the rules over Christmas.'
So for five days, from the
23rd to the 27th of December,
people will be allowed to
have a Christmas bubble.
I think this has been
done to be popular
and possibly because the governments
are worried that people are gonna do
their own thing if they don't
come up with some restrictions.
But there's no question there is
quite a lot of risk with this.
BREATHLESSLY: I just wanna
try everything.
Hit me with it.
OK Don't hold
Don't hold back.
OK?
I wanna
I wanna make sure
the children are a
part of everything.
We completely understand, Ellie.
We're gonna treat your COVID as
aggressively as we possibly can.
ON TABLET: Thank you, Ant.
It's just so
Yeah, it is.
GASPING
I'll see you later on, Simon.
Great. Bye. Yeah.
Ellie Bridges. Should
she be for resus, ITU?
Well, it's hard to say. I mean,
there's a reasonable chance,
even with her MS where it is,
that she could survive both an
ITU admission or a resuscitation.
So let's go with a trial
of CPAP on the ward
and keep her at full escalation,
ITU and resuscitation. OK?
Yeah, there's something else.
Simon, her husband.
We just talked to him on Zoom.
He's desperate to
bring the children in.
I They're only
six and eight,
so I thought
Current hospital policy
is one visitor only,
and only in the
last days of life.
Yeah, but in Ellie's case,
that could easily apply.
Can't we make an exception?
We can't, Emma, it's
It's hospital policy. We
We all have to follow the rules.
Right. OK?
BORIS JOHNSON: '..for
those at particular risk
'of loneliness or isolation.'
Across the rest of the country,
the Christmas rules allowing
up to three households to meet
will now be limited
to Christmas Day only,
rather than the five days
as previously set out.
'Three, two, one'
CHILDREN: 'Merry
Christmas, Mum!'
Happy Christmas, my sweethearts.
What's Father Christmas
brought for you?
'He got me a Nintendo
Switch!' 'Oh, wow.'
'I told you I'd get one.'
'An Apple iPad.' Oh, lovely.
'Right, let's eat
the chocolate.'
Save me some of that
chocolate, please
'Yeah.' you little horrors.
'It's so tasty.'
KNOCK ON DOOR Hi,
Abbey. Oh, sorry.
It's fine. You got a sec?
Yeah, just give me a minute.
'Can we eat the rest
of the chocolate now?'
No. 'Oh, come on.'
'Mum!' You have to
have breakfast first.
'Even on Christmas Day?'
Even on Christmas Day.
'Oh, please.'
I'm sorry. I've got
a patient on the ward
that's going to have to take my
last remaining ITU bed, so
But hold on Ellie
Bridges is young.
Young family, desperate for
everything, full intervention.
Currently receiving CPAP on
the ward. COVID positive.
We both agree her sacral agenesis
is not clinically relevant.
Yeah. Her MS
relapsing-remitting
is currently stable with
good quality of life.
I recognise sacral agenesis
isn't relevant here,
but she has advanced
MS, and that is.
She's COVID-positive, and
she's struggling with it.
I've just seen her on the wards,
and I think we're pretty
rapidly going to get
to maximal intervention in ITU,
and then we'll see her slide.
The other patient I've
been asked to take is 51.
COVID positive with, in my
view, a recoverable illness.
His only comorbidity
is type 2 diabetes.
He has decent lungs, doesn't
have a life-limiting illness,
and on balance, I think he's most
likely to cope with the vent.
And most importantly, he's
most likely to come off it.
Yeah.
Ellie's chances of being
extubated are very slim.
But we don't deny
life-saving treatment
when it's clinically indicated.
Lockdown was lifted.
We're overrun. I
It's just where we are.
Chantelle.
Oh, hi. What's up?
I need to discuss Ellie Bridges.
OK.
According to hospital policy,
she's entitled to a
relative or caregiver
visiting at the end of life.
Right.
Her husband wants to
bring both kids in
and I can't choose
between her children.
Both children should
come as her relatives.
Her husband is their caregiver.
Right.
Thank you.
Hi, girls, hi.
That's it. Come on in.
That's pretty.
So, Mummy's just up this way.
All right, darling?
Hello. Hi!
Hi, guys. Hi.
This is Tracey. Hi.
Tracey's been helping
to look after Mummy.
Hi. And you two
must be Poppy and Katie?
Poppy. Yeah.
You two look beautiful.
We're wearing our party
dresses for Mummy.
Unicorns are her favourite.
Are they? Wow.
Oh, my goodness. They're
my favourite, too.
Isn't that lucky?
Mummy is going to be so
happy to see you all.
Now, she might look a little
bit different to before
because she's wearing
a special mask,
and that's just to
help her breathing.
OK?
It might make it a little bit
more difficult for her to talk.
There's some machines
in the room with her,
and they look a bit strange, but
they're just there to help her.
Nothing to worry about.
Can you put your
hands through there?
And let's find those hands
at the end of those arms.
There you go. Brilliant.
Pull that one up there.
Make sure they're all there.
One last bit.
What do you think?
I can still see you.
What's that, darling?
Can I go see Mummy?
You can go and see
Mummy now. Yeah.
Yeah? Yeah.
You want to see her? Let's go.
Come on. You follow me, my love.
ELLIE: Oh, my babies!
Go on, girls, give
your mummy a hug.
This is weird.
I feel so helpless inside.
'We are hoping that
the CPAP will work.'
But we do need to consider
the possibility that it may not.
But what happens then?
Does she go to intensive care?
We don't think that
intensive care
or a ventilator
would really be in
Ellie's best interests.
In light of her MS
it's very unlikely that
she'd be strong enough
to ever come off the
ventilator again.
I'm so sorry.
So, erm
So, is that it? Is that
what you're saying?
You're giving up on her?
We are absolutely
not doing that
but while we
hope for the best
we do need to prepare
ourselves for the worst
because I'm afraid Ellie is
potentially sick enough to die.
Yes.
HE SOBS
Please, can I ask what is
most important to Ellie?
Staying alive for as long
as possible for the kids.
That's all she cares about.
I will do everything I
possibly can for her, Simon,
I promise you that.
I don't know how you're
all coping in here.
Thank you.
Mummy, Mummy.
Mum, Merry Christmas!
Merry Christmas.
Happy Christmas.
Oh, happy Christmas.
Oh, I've missed you.
We made something for you,
we made something for you!
You OK? Yeah? Yeah.
Open them, open them, open
them! Are these for me?
Yeah! Yeah?
OK, shall I come inside,
yeah? Yeah, come in.
OK, let's go in and
open them. Hello.
Happy Christmas. It's
good to see you, babe.
MEDICAL ADVISER: 'So, you
can see, unfortunately,
'it is a pretty grim
'and depressing
picture at the moment.
'The situation in the UK is
precarious in many parts already,
'particularly the
South East and London.'
And it is almost certainly true
that the NHS has not yet seen
the impact of the infections
that will have occurred during
mixing on Christmas Day.
Hey, Emma. Hiya.
Are you OK?
Joan.
She's deteriorating.
Her husband's on one
of the COVID wards,
her daughter-in-law's in ITU.
They all got it at Christmas.
How about you?
Have you had any time off?
Did you manage to
see your family?
I was isolating.
Abbey?
Coming.
Look, I'm here if
you want to chat, OK?
SIRENS BLARE
PHONE RINGS
MOTHER:
MOTHER:
MOTHER:
MOTHER:
MOTHER SOBS
MOTHER:
MOTHER:
Hi, Joan. Hi, it's Emma.
I'm gonna do a quick little
look at you, if that's OK.
WHEEZING
Just gonna lay you
back down. There we go.
There we go, darling.
She's tiring fast now.
I think it's time.
Yeah. All good to go.
Joan, we're just gonna
move you to a side room.
OK?
All right, let's go. Here we go.
We're just going to
move you this way.
Nigel?
I'm afraid your mother
has also now deteriorated.
'OK.'
We have her on the maximum
amount of oxygen we can give,
but it's not enough.
Her lungs are failing.
'This is my fault.
'I invited them down
here for Christmas.
'Now my wife's in the ITU,
and they're both in there.
'It's my fault.'
It is not your fault.
You were told that it was OK.
Nigel, what would matter most
of all to your parents now?
'Being together.
That's the only thing.
'They've been
married for 50 years.
'It was always about being
together for Christmas.'
BEEPING
She's with her husband
because of you.
It means something. Well done.
PAGER BEEPS
Sorry.
SHE SOBS
I know Heather was asking about
that patient in bed three,
Abbey wanted to take
a look at her. Hey.
Hey. Um, did you get those
two sets of TTAs ready?
They went to the
pharmacy this morning.
Right, OK. Shall I
ring them to chase?
No, it's fine, but
can you check on
No, I'm not gonna
keep my voice down.
It's really important.
No. He can't hear, can he?
He needs to be able to see
my mouth. I understand that.
You know, what is
the point of visiting
if he can't hear
me? It's a joke.
They're fucking face nappies
anyway, for fucking sheep.
Mrs Smith, I understand this is
Do you want me to call security?
Er, just hold off for a moment.
Is that something you
understand I would need to do?
If you want to stay,
please put your mask on.
We're doing everything
we can here.
I understand it's an
extreme time for you.
It's all made up.
It's all made up.
Well, I can absolutely
assure you it isn't.
People are dying in here to
protect you and your family.
Please put your mask back on.
Thank you very much.
How dare you talk
to me like that!
I pay your salary.
Good. Can I get a raise?
Christ.
'It's a ghost town, a
complete and utter ghost town!
'Look at this place.
Look at this place!
'It's all completely
empty.' Everyone OK?
This is getting scary
now. 'It's a ghost town.
'You're being lied to.
We're all being lied to!
'COVID is a hoax. It's a scamdemic.'
I've had enough of this shit.
Can we please stop
watching these things?
'These people are aiding
and abetting genocide.'
I just want to be at
work and do my job.
Alison's right.
We should keep this material
off the ward, please.
Yeah, sure.
SHE SOBS Hey, hey.
You'll see them, you'll
see them on the call, yeah?
I'm gonna set it up, you'll see.
It's all right.
It's OK, darling.
Am I gonna die?
I know, hey.
You're gonna be fine.
You needed me?
The PRNs aren't helping.
It's OK, Tracey. She begged
me to take the mask off.
I didn't know what else to do.
Ellie, we need to get
this mask back on.
SHE SOBS
We can't give her more,
she'll lose consciousness.
Poppy. Katie.
I want my babies. I want
them. Hey. Hey, hey, hey.
Hey, my love.
Poppy, Katie! Hey. It's OK.
Shh, shh, shh
We've got you. We've got you.
We're not going anywhere.
SHE COUGHS
Shh
Erm, the surgical reg said
he's too frail for surgery,
but I just I don't
think that's right.
He walked four miles with
his wife on Boxing Day.
Yeah, I can't see
any evidence of MetS.
There's none in the report.
So then, surely, couldn't
surgery be curative?
Where is he?
Cold Zone EAU.
COUGHING
OK. I'll talk to the surgeons.
Leave it with me.
You're doing really
well, Emma. Keep going.
Sam, hi. Listen, it's about
Oh, I know. Rodgers?
The 70-something in Cold
EAU, new colorectal primary.
Well, yes, 70-something,
but no past medical history,
physically active and
a good quality of life.
I'm not convinced he's up
to an emergency laparotomy.
OK. The ITU's swamped,
even cancelling all
the elective surgeries,
so, even if he was fit enough,
he's too much of a risk, I think.
So which is it? Not fit
enough or no ITU bed?
My hands are tied.
I'm sorry.
I need to talk to
my wife. Of course.
We can arrange that
as soon as possible.
Can I see her?
I'm afraid it's complicated,
with the rules
Oh, with COVID, I know, yeah.
and the tier system
as it is at the moment.
We have a hospital policy
that only allows visitors
in the last few
days of life, so
But But
if the bowel's blocked by the
cancer and you can't treat it
it might be
I'll see what I can arrange.
Is there really nothing you
can do? You can't operate?
Has it spread?
It hasn't spread, but
But what?
Mr Rodgers, we aren't
sure that we could provide
the post-operative care
that you would need
to help you survive an
operation like this.
You would need an ITU bed
and they are all full
with COVID patients.
God.
HE SOBS
Come on, Mike, this is inhuman.
OK. Can we just step
this inside, please?
At any other time, that man
would've been considered
for a de-functioning
colostomy. Rodgers?
A de-functioning
colostomy, at least.
It was a new tumour, no MetS,
in a fit, essentially
healthy 72-year-old.
We are being forced to deny patients
potentially life-saving treatment
because we're overwhelmed
with COVID again.
We're doing everything
we can. Tell me what are
the procedures for determining
We've tripled our ITU footprint
who gets care at this point?
and it's not nearly enough
for all the COVID
pouring through the door.
I cannot magic beds
out of thin air.
Actually, I can, and that's
what I have been doing,
but there's a limit to what we
can do, and at some point, Abbey,
we have to start accepting
a reality that is in play
that is no-one's fault.
No, no. This was not inevitable.
This is where we've
ended up because
because people made decisions
they could have made differently.
We're not locked down.
The Christmas bubbles have
spread the variant far and wide,
and no-one, no-one is showing the
public what's really happening.
So people are getting
together online
and protesting outside
hospitals they say are empty.
Someone needs to be honest
about these pressures.
If no-one else will,
then we need to be.
People won't understand
what they don't see.
The public don't think
hospitals are full,
and why would they?
Some of the public.
They don't believe that this virus
kills people, and why would they?
They don't believe that we
could conceivably be rationing
emergency care services,
and why would they?
Why isn't anyone telling people
what's actually happening?
All COVID comms go
through NHS England.
They control that and not us.
Well, if the Department of
Health won't tell the truth
I will. Abbey,
take a breath.
The NHS eats
whistleblowers alive.
Don't go there.
We're already there.
The first thing they'll
do is discredit you,
spend 100 grand on lawyers to
claim you're the problem
and when they're done,
your career's ruined.
Yep.
You know I'm with you, but
I just don't know.
How much difference
will it really make?
I need an extra pair
of hands outside.
OK.
Please help him. OK, OK.
Step back for me.
Hello, sir. Sir?
He's not breathing.
He's cold. No pulse.
Get a trolley now.
How long have you
been driving him?
My God
I came as fast as I could, I
don't want to be sick. I
It's OK. It's a
20-minute journey.
I'll pronounce him here
and then let's get him
to the mortuary, please.
PHONE RINGS
Here.
Driver's gonna need to isolate.
Thanks, guys, I need
to get back to ED.
WOMAN: 'Why are you not
answering your phone?
'What's going on? Are you OK?'
Hello? This is Dr
Henderson. 'Hello?'
Who am I speaking to?
'Yeah, this is Khalid's wife,
Nina. Is he at the hospital?
'They were We waited
hours for an ambulance.
'Is he OK? He just left,
'and the driver said he was gonna
take him straight to the hospital.'
Nina.
'Yeah?'
I'm afraid I have some very
difficult news for you.
'What is going on? I
'Why are you answering
his phone?' Nina
I'm so sorry to have to
tell you this over the phone.
I'm afraid your
husband has died.
I'm so sorry.
'No!'
SOBBING
'No!
'No!'
'Hi, is that the ITU reg?'
I have a 68-year-old, Martin
Paji, desaturating on CPAP
on 70%, sats now at 82.
Please could you
'We'll try, but every
bed we've got's in use.
'We're kind of, you know,
we're in that place.'
He's only 68. Please, will
you at least review
'Look, we'll come if we can.'
When can you? 'No idea.
'I'm sorry.'
Hiya, Martin. Hiya, it's Emma.
I just need to check your pulse
quickly, if that's all right.
If you could just
relax a little bit.
Can you relax a little bit
for me? LABOURED BREATHING
Thank you, that's perfect.
Hi, yeah, I called earlier about
Martin Paji, the 68-year-old
'Is this Emma?'
on C Yeah.
Just wondering when I'm gonna
get some anyone to review?
'I'll see if ITU
outreach can come by.'
Erm OK, right, we
need to switch that over.
Martin, Martin, it's all
right, it's all right.
We'll come back to
this in a minute, OK?
I'm gonna go find someone to help me
hold your hand whilst I do that, OK?
Yeah.
I mean, I'm worried about him,
so if someone could come
up as soon as possible,
that would really help me.
Got it, yeah?
Yep. 'We're drowning
in here, sorry.'
OK, thanks.
SHAKY BREATHING
So, yeah, he's doing well. He's
transferring independently now.
OT and physio have
been to see him,
and I think they've
written in his notes.
So, yeah, I reckon
he's good to go.
Good. Thanks, Tracey.
Could you give the discharge
co-ordinator a call?
I've got to nip
down for my vaccine.
Oh, yeah, you don't
want to miss that.
Where's Emma? Wasn't
she on overnight?
Er, yeah, she was.
I haven't seen her, though.
So, Mr Connors
SHE DIALS
BEEPING
Emma?
Oh, Emma.
Emma, hey.
EMMA SOBS
It's OK.
It's OK.
It's OK, sweetheart.
We're gonna work this out. OK?
CLAMOURING
You deserve Nuremberg, you scum!
You hear me?
National death service!
Murderous bitch.
SPITTING, SHE GASPS
Fuck!
LOW CHATTER
LINE RINGING
'Chat Room Radio,
how can I help you?'
Hello, hi, erm
I'd like to speak to a
health journalist, please.
'Who's calling, please?'
Erm No, sorry, I can't
I can't give you my
name, but I'm a doctor.
A COVID doctor.
'And where do you work?'
No, no, this needs
to be anonymous.
You can just put your
things on this chair.
You'll just be sat right here.
Would you like some water?
Oh, no, thank you.
You can take your
mask off, yeah?
Welcome back. It's
eight minutes past six,
and right now I'm
joined by a doctor
who's currently working on
COVID wards in an NHS hospital.
You've asked to
remain anonymous,
but you want to talk about your
experiences as an NHS consultant.
Talk to me about the situation
in your hospital right now.
We are overwhelmed with COVID.
Old people, young people.
We have 30-year-olds in our ITU.
There are pregnant women
with COVID on ventilators.
There aren't enough
staff or machines, and
we can't give everyone
the care they need.
Are you saying that
care is being rationed,
that you're choosing between
who lives and who dies?
Yeah. So, if if you
have, say, cancer
and you need an ITU bed
you might not necessarily get it
because they're filled with
people dying from COVID.
We are seeing three
generations of the same family
all dying, one after the other,
because they mixed at Christmas.
It is horrific.
It's like a war zone.
We have staff members who
work on the front line
who still haven't been
able to get a vaccine yet.
I can tell it's
emotional for you.
Yes.
So, when people say
that COVID isn't real,
when people say that hospitals
are empty, it must make you
Hospitals are definitely not
empty. It's the complete opposite.
And I just want to say to people
to please, please stay at home.
Please follow the rules.
I know it's difficult.
We are genuinely struggling
to give everyone the care
they need at the moment.
We just can't cope
with the numbers.
Why is this not coming
from NHS England?
Well, we're not allowed
to talk about this.
So you're a whistle-blower.
You shouldn't be here?
Erm Right now
cameras, press, they aren't
allowed inside hospitals,
at the exact moment it's so
important they should be.
So nobody knows how
bad conditions are,
and that's why these other
stories fill that gap.
OK, but some might say
that gap's being filled now
with people asking why you
are hiding behind anonymity.
I mean, in this current
climate, some will say,
"Are you even a doctor?
"Why are you scaremongering?"
What's your motive behind
whistle-blowing right now?
Talk to those people directly.
What have you got to say to them?
I would say to them that I have
been a doctor for 15 years,
and I am seeing
things at the bedside
that I can never un-see.
And if I don't tell the truth
I don't deserve to
be a doctor at all.
Right, but people are spreading
doubt about what doctors are saying.
They are eroding trust in
what doctors are saying.
How can we trust
what you are saying?
Well
Look, I, erm
My name is Abbey Henderson.
I'm an NHS consultant
in acute medicine,
and my GMC number is 3170981.
And I am here
representing my own views,
my own experiences,
my past year.
I believe that there have been
deaths from COVID in care homes,
in hospitals, in the
back of ambulances,
that resulted from locking
down too late and incompletely,
and those people you speak about
can and absolutely
should come forward
and talk about their views
and their experiences too.
But they cannot deny
the reality of mine.
Because if you get sick and
you need a hospital bed
then my reality is
going to become yours.
ABBEY: Was it all OK?
'Are you kidding,
it was incredible.
'I love you so
much.' PHONE BUZZES
'Whatever happens, OK, I love
you.' Someone's trying to call me.
'Graham Norton, is
it?' SHE CHUCKLES
I'd better go.
'All right, go, go, go.
I'll see you later.'
Bye. Bye-bye, bye. Love
you. Bye. 'Love you.'
Hello?
'Hi, Abbey, it's Robert.'
Robert? 'Hexfield,
NHS England.'
Oh, hi.
'Yeah, hi.
'I wonder how your CEO will
feel about that interview.
'And I'm also wondering what the
GMC will feel about it, Abbey.'
Well, I'm
not sure what you're
saying to me, Robert.
But as I stated
I have an NHS
duty of candour.
A professional duty to be
truthful about failures of care.
We all do.
So, yeah
I guess we'll see
what the GMC says.
REPORTER: 'Another, for a second
day in a row, grim record.
'1,820 deaths.'
'100,000 dead in the ten months
'since Daryl Blakely
became one of the first.'
THE QUEEN: 'We
should take comfort
'that while we may have
more still to endure,
'better days will return.'
REPORTER: 'And now, here we
are, the first vaccinations.
'There is still
a long way to go,
'but there is finally
a glimmer of hope
'that one day soon
this will be over.'
'A long-awaited public inquiry
into the COVID pandemic
'is finally set to get
underway tomorrow.'
We will be with
our friends again.
We will be with
our families again.
We will meet again.
LOW CHATTER
Thank you for organising today.
I just wish we
could do more. Yeah.
Thanks. Found it
really helpful.
I appreciate your help
and support.
Hi, come in.
You're welcome.
Hiya.
How are you doing?
Trying, I guess.
Trying not to leave medicine.
Right.
Well
I think you'd make
a wonderful doctor.
But
you need to do
what's best for you.
Thank you.
Can I ask
have you ever
thought of leaving?
Yeah.
Yeah, I've thought
about it, of course.
But I keep coming back
to the idea that
what we do has value.
It matters.
We're just here to
talk, that's it.
If it helps. Yeah?
OK. Shall we?
Right.
Thanks for coming.
You're all very welcome.
Some old faces, some new.
This is a room we can
talk, we can listen
accessibility@itv.com
we don't want to do
'is to have to go back
to a national lockdown.'
ADVISER 2: 'And so we really
need people to stick with us
'and stick to those social
distancing interventions
'for that period.'
Together we are
tackling this disease,
and I want to reassure you
that if we remain
united and resolute,
then we will overcome it.
MAN: I've adhered
to all the rules
that have been set
down by the government,
and this chap just
appears from London
and drives all the
way up here and
thinks that he's
beyond reproach.
Sorry I'm late.
It's time to eat
out to help out.
REPORTER: You have always
said as a government
you are led by the science,
so can you tell us how the
decisions you've come to
are still based on the science,
rather than just the economy?
REPORTER: And now what we're
seeing is a rate of increase
across the great
majority of the country.
We haven't got the right
communications messages
in place locally.
As a result, confusion
and chaos spreads,
which actually undermines
the very messages
that we're trying to get
across to the public.
Can I ask why you're
filming me, please?
REPORTER: The epidemic
is taking off again,
and so I don't think
we've hit this sweet spot
where we've been able
to control the epidemic.
REPORTER 2: The idea
of a second COVID wave
isn't some far-off concept.
It feels very real here.
I need to call security if
you don't identify yourself
or explain what you're doing.
It's a ghost town. It's empty.
Liars!
Security, please.
Bilateral creps.
LABOURED BREATHING
Very poor air entry.
Sit back for me, please.
Thanks.
Heart sounds barely audible.
What's the gas like?
CO2's 12 and he's got
a lactate of five.
On how much oxygen?
Six litres on the Hudson.
OK
let's get the fluids
in, but cautiously, please.
Have you got this? Yeah.
COUGHING
BEEPING, GENERAL CHATTER
Thanks, everyone.
So, as some of you
may have heard,
we are going back
to being a hot ward.
GROANING
When?
As of tomorrow. The
signage will go back up.
The whole of this floor is
becoming COVID wards again.
It's not just us.
We're seeing it more
and more on the take.
ED is just
Well, it's
Look
we have treatments now.
We're doing things now
that we didn't know to do
at the beginning of all this.
We have vaccines
round the corner.
We know what we're
doing. Abbey?
Can I just ask a
question? Of course.
Why is it that they're talking
about social bubbles at Christmas
when we're having to open
up new hot wards again?
Doesn't that mean
that we're gonna be
Social bubbles for
some of us, at least.
Look, even if it
doesn't feel like it
it's not going to
be how it was before.
MICHAEL GOVE: '..First
Minister of Northern Ireland,
'to have a relaxation of
the rules over Christmas.'
So for five days, from the
23rd to the 27th of December,
people will be allowed to
have a Christmas bubble.
I think this has been
done to be popular
and possibly because the governments
are worried that people are gonna do
their own thing if they don't
come up with some restrictions.
But there's no question there is
quite a lot of risk with this.
BREATHLESSLY: I just wanna
try everything.
Hit me with it.
OK Don't hold
Don't hold back.
OK?
I wanna
I wanna make sure
the children are a
part of everything.
We completely understand, Ellie.
We're gonna treat your COVID as
aggressively as we possibly can.
ON TABLET: Thank you, Ant.
It's just so
Yeah, it is.
GASPING
I'll see you later on, Simon.
Great. Bye. Yeah.
Ellie Bridges. Should
she be for resus, ITU?
Well, it's hard to say. I mean,
there's a reasonable chance,
even with her MS where it is,
that she could survive both an
ITU admission or a resuscitation.
So let's go with a trial
of CPAP on the ward
and keep her at full escalation,
ITU and resuscitation. OK?
Yeah, there's something else.
Simon, her husband.
We just talked to him on Zoom.
He's desperate to
bring the children in.
I They're only
six and eight,
so I thought
Current hospital policy
is one visitor only,
and only in the
last days of life.
Yeah, but in Ellie's case,
that could easily apply.
Can't we make an exception?
We can't, Emma, it's
It's hospital policy. We
We all have to follow the rules.
Right. OK?
BORIS JOHNSON: '..for
those at particular risk
'of loneliness or isolation.'
Across the rest of the country,
the Christmas rules allowing
up to three households to meet
will now be limited
to Christmas Day only,
rather than the five days
as previously set out.
'Three, two, one'
CHILDREN: 'Merry
Christmas, Mum!'
Happy Christmas, my sweethearts.
What's Father Christmas
brought for you?
'He got me a Nintendo
Switch!' 'Oh, wow.'
'I told you I'd get one.'
'An Apple iPad.' Oh, lovely.
'Right, let's eat
the chocolate.'
Save me some of that
chocolate, please
'Yeah.' you little horrors.
'It's so tasty.'
KNOCK ON DOOR Hi,
Abbey. Oh, sorry.
It's fine. You got a sec?
Yeah, just give me a minute.
'Can we eat the rest
of the chocolate now?'
No. 'Oh, come on.'
'Mum!' You have to
have breakfast first.
'Even on Christmas Day?'
Even on Christmas Day.
'Oh, please.'
I'm sorry. I've got
a patient on the ward
that's going to have to take my
last remaining ITU bed, so
But hold on Ellie
Bridges is young.
Young family, desperate for
everything, full intervention.
Currently receiving CPAP on
the ward. COVID positive.
We both agree her sacral agenesis
is not clinically relevant.
Yeah. Her MS
relapsing-remitting
is currently stable with
good quality of life.
I recognise sacral agenesis
isn't relevant here,
but she has advanced
MS, and that is.
She's COVID-positive, and
she's struggling with it.
I've just seen her on the wards,
and I think we're pretty
rapidly going to get
to maximal intervention in ITU,
and then we'll see her slide.
The other patient I've
been asked to take is 51.
COVID positive with, in my
view, a recoverable illness.
His only comorbidity
is type 2 diabetes.
He has decent lungs, doesn't
have a life-limiting illness,
and on balance, I think he's most
likely to cope with the vent.
And most importantly, he's
most likely to come off it.
Yeah.
Ellie's chances of being
extubated are very slim.
But we don't deny
life-saving treatment
when it's clinically indicated.
Lockdown was lifted.
We're overrun. I
It's just where we are.
Chantelle.
Oh, hi. What's up?
I need to discuss Ellie Bridges.
OK.
According to hospital policy,
she's entitled to a
relative or caregiver
visiting at the end of life.
Right.
Her husband wants to
bring both kids in
and I can't choose
between her children.
Both children should
come as her relatives.
Her husband is their caregiver.
Right.
Thank you.
Hi, girls, hi.
That's it. Come on in.
That's pretty.
So, Mummy's just up this way.
All right, darling?
Hello. Hi!
Hi, guys. Hi.
This is Tracey. Hi.
Tracey's been helping
to look after Mummy.
Hi. And you two
must be Poppy and Katie?
Poppy. Yeah.
You two look beautiful.
We're wearing our party
dresses for Mummy.
Unicorns are her favourite.
Are they? Wow.
Oh, my goodness. They're
my favourite, too.
Isn't that lucky?
Mummy is going to be so
happy to see you all.
Now, she might look a little
bit different to before
because she's wearing
a special mask,
and that's just to
help her breathing.
OK?
It might make it a little bit
more difficult for her to talk.
There's some machines
in the room with her,
and they look a bit strange, but
they're just there to help her.
Nothing to worry about.
Can you put your
hands through there?
And let's find those hands
at the end of those arms.
There you go. Brilliant.
Pull that one up there.
Make sure they're all there.
One last bit.
What do you think?
I can still see you.
What's that, darling?
Can I go see Mummy?
You can go and see
Mummy now. Yeah.
Yeah? Yeah.
You want to see her? Let's go.
Come on. You follow me, my love.
ELLIE: Oh, my babies!
Go on, girls, give
your mummy a hug.
This is weird.
I feel so helpless inside.
'We are hoping that
the CPAP will work.'
But we do need to consider
the possibility that it may not.
But what happens then?
Does she go to intensive care?
We don't think that
intensive care
or a ventilator
would really be in
Ellie's best interests.
In light of her MS
it's very unlikely that
she'd be strong enough
to ever come off the
ventilator again.
I'm so sorry.
So, erm
So, is that it? Is that
what you're saying?
You're giving up on her?
We are absolutely
not doing that
but while we
hope for the best
we do need to prepare
ourselves for the worst
because I'm afraid Ellie is
potentially sick enough to die.
Yes.
HE SOBS
Please, can I ask what is
most important to Ellie?
Staying alive for as long
as possible for the kids.
That's all she cares about.
I will do everything I
possibly can for her, Simon,
I promise you that.
I don't know how you're
all coping in here.
Thank you.
Mummy, Mummy.
Mum, Merry Christmas!
Merry Christmas.
Happy Christmas.
Oh, happy Christmas.
Oh, I've missed you.
We made something for you,
we made something for you!
You OK? Yeah? Yeah.
Open them, open them, open
them! Are these for me?
Yeah! Yeah?
OK, shall I come inside,
yeah? Yeah, come in.
OK, let's go in and
open them. Hello.
Happy Christmas. It's
good to see you, babe.
MEDICAL ADVISER: 'So, you
can see, unfortunately,
'it is a pretty grim
'and depressing
picture at the moment.
'The situation in the UK is
precarious in many parts already,
'particularly the
South East and London.'
And it is almost certainly true
that the NHS has not yet seen
the impact of the infections
that will have occurred during
mixing on Christmas Day.
Hey, Emma. Hiya.
Are you OK?
Joan.
She's deteriorating.
Her husband's on one
of the COVID wards,
her daughter-in-law's in ITU.
They all got it at Christmas.
How about you?
Have you had any time off?
Did you manage to
see your family?
I was isolating.
Abbey?
Coming.
Look, I'm here if
you want to chat, OK?
SIRENS BLARE
PHONE RINGS
MOTHER:
MOTHER:
MOTHER:
MOTHER:
MOTHER SOBS
MOTHER:
MOTHER:
Hi, Joan. Hi, it's Emma.
I'm gonna do a quick little
look at you, if that's OK.
WHEEZING
Just gonna lay you
back down. There we go.
There we go, darling.
She's tiring fast now.
I think it's time.
Yeah. All good to go.
Joan, we're just gonna
move you to a side room.
OK?
All right, let's go. Here we go.
We're just going to
move you this way.
Nigel?
I'm afraid your mother
has also now deteriorated.
'OK.'
We have her on the maximum
amount of oxygen we can give,
but it's not enough.
Her lungs are failing.
'This is my fault.
'I invited them down
here for Christmas.
'Now my wife's in the ITU,
and they're both in there.
'It's my fault.'
It is not your fault.
You were told that it was OK.
Nigel, what would matter most
of all to your parents now?
'Being together.
That's the only thing.
'They've been
married for 50 years.
'It was always about being
together for Christmas.'
BEEPING
She's with her husband
because of you.
It means something. Well done.
PAGER BEEPS
Sorry.
SHE SOBS
I know Heather was asking about
that patient in bed three,
Abbey wanted to take
a look at her. Hey.
Hey. Um, did you get those
two sets of TTAs ready?
They went to the
pharmacy this morning.
Right, OK. Shall I
ring them to chase?
No, it's fine, but
can you check on
No, I'm not gonna
keep my voice down.
It's really important.
No. He can't hear, can he?
He needs to be able to see
my mouth. I understand that.
You know, what is
the point of visiting
if he can't hear
me? It's a joke.
They're fucking face nappies
anyway, for fucking sheep.
Mrs Smith, I understand this is
Do you want me to call security?
Er, just hold off for a moment.
Is that something you
understand I would need to do?
If you want to stay,
please put your mask on.
We're doing everything
we can here.
I understand it's an
extreme time for you.
It's all made up.
It's all made up.
Well, I can absolutely
assure you it isn't.
People are dying in here to
protect you and your family.
Please put your mask back on.
Thank you very much.
How dare you talk
to me like that!
I pay your salary.
Good. Can I get a raise?
Christ.
'It's a ghost town, a
complete and utter ghost town!
'Look at this place.
Look at this place!
'It's all completely
empty.' Everyone OK?
This is getting scary
now. 'It's a ghost town.
'You're being lied to.
We're all being lied to!
'COVID is a hoax. It's a scamdemic.'
I've had enough of this shit.
Can we please stop
watching these things?
'These people are aiding
and abetting genocide.'
I just want to be at
work and do my job.
Alison's right.
We should keep this material
off the ward, please.
Yeah, sure.
SHE SOBS Hey, hey.
You'll see them, you'll
see them on the call, yeah?
I'm gonna set it up, you'll see.
It's all right.
It's OK, darling.
Am I gonna die?
I know, hey.
You're gonna be fine.
You needed me?
The PRNs aren't helping.
It's OK, Tracey. She begged
me to take the mask off.
I didn't know what else to do.
Ellie, we need to get
this mask back on.
SHE SOBS
We can't give her more,
she'll lose consciousness.
Poppy. Katie.
I want my babies. I want
them. Hey. Hey, hey, hey.
Hey, my love.
Poppy, Katie! Hey. It's OK.
Shh, shh, shh
We've got you. We've got you.
We're not going anywhere.
SHE COUGHS
Shh
Erm, the surgical reg said
he's too frail for surgery,
but I just I don't
think that's right.
He walked four miles with
his wife on Boxing Day.
Yeah, I can't see
any evidence of MetS.
There's none in the report.
So then, surely, couldn't
surgery be curative?
Where is he?
Cold Zone EAU.
COUGHING
OK. I'll talk to the surgeons.
Leave it with me.
You're doing really
well, Emma. Keep going.
Sam, hi. Listen, it's about
Oh, I know. Rodgers?
The 70-something in Cold
EAU, new colorectal primary.
Well, yes, 70-something,
but no past medical history,
physically active and
a good quality of life.
I'm not convinced he's up
to an emergency laparotomy.
OK. The ITU's swamped,
even cancelling all
the elective surgeries,
so, even if he was fit enough,
he's too much of a risk, I think.
So which is it? Not fit
enough or no ITU bed?
My hands are tied.
I'm sorry.
I need to talk to
my wife. Of course.
We can arrange that
as soon as possible.
Can I see her?
I'm afraid it's complicated,
with the rules
Oh, with COVID, I know, yeah.
and the tier system
as it is at the moment.
We have a hospital policy
that only allows visitors
in the last few
days of life, so
But But
if the bowel's blocked by the
cancer and you can't treat it
it might be
I'll see what I can arrange.
Is there really nothing you
can do? You can't operate?
Has it spread?
It hasn't spread, but
But what?
Mr Rodgers, we aren't
sure that we could provide
the post-operative care
that you would need
to help you survive an
operation like this.
You would need an ITU bed
and they are all full
with COVID patients.
God.
HE SOBS
Come on, Mike, this is inhuman.
OK. Can we just step
this inside, please?
At any other time, that man
would've been considered
for a de-functioning
colostomy. Rodgers?
A de-functioning
colostomy, at least.
It was a new tumour, no MetS,
in a fit, essentially
healthy 72-year-old.
We are being forced to deny patients
potentially life-saving treatment
because we're overwhelmed
with COVID again.
We're doing everything
we can. Tell me what are
the procedures for determining
We've tripled our ITU footprint
who gets care at this point?
and it's not nearly enough
for all the COVID
pouring through the door.
I cannot magic beds
out of thin air.
Actually, I can, and that's
what I have been doing,
but there's a limit to what we
can do, and at some point, Abbey,
we have to start accepting
a reality that is in play
that is no-one's fault.
No, no. This was not inevitable.
This is where we've
ended up because
because people made decisions
they could have made differently.
We're not locked down.
The Christmas bubbles have
spread the variant far and wide,
and no-one, no-one is showing the
public what's really happening.
So people are getting
together online
and protesting outside
hospitals they say are empty.
Someone needs to be honest
about these pressures.
If no-one else will,
then we need to be.
People won't understand
what they don't see.
The public don't think
hospitals are full,
and why would they?
Some of the public.
They don't believe that this virus
kills people, and why would they?
They don't believe that we
could conceivably be rationing
emergency care services,
and why would they?
Why isn't anyone telling people
what's actually happening?
All COVID comms go
through NHS England.
They control that and not us.
Well, if the Department of
Health won't tell the truth
I will. Abbey,
take a breath.
The NHS eats
whistleblowers alive.
Don't go there.
We're already there.
The first thing they'll
do is discredit you,
spend 100 grand on lawyers to
claim you're the problem
and when they're done,
your career's ruined.
Yep.
You know I'm with you, but
I just don't know.
How much difference
will it really make?
I need an extra pair
of hands outside.
OK.
Please help him. OK, OK.
Step back for me.
Hello, sir. Sir?
He's not breathing.
He's cold. No pulse.
Get a trolley now.
How long have you
been driving him?
My God
I came as fast as I could, I
don't want to be sick. I
It's OK. It's a
20-minute journey.
I'll pronounce him here
and then let's get him
to the mortuary, please.
PHONE RINGS
Here.
Driver's gonna need to isolate.
Thanks, guys, I need
to get back to ED.
WOMAN: 'Why are you not
answering your phone?
'What's going on? Are you OK?'
Hello? This is Dr
Henderson. 'Hello?'
Who am I speaking to?
'Yeah, this is Khalid's wife,
Nina. Is he at the hospital?
'They were We waited
hours for an ambulance.
'Is he OK? He just left,
'and the driver said he was gonna
take him straight to the hospital.'
Nina.
'Yeah?'
I'm afraid I have some very
difficult news for you.
'What is going on? I
'Why are you answering
his phone?' Nina
I'm so sorry to have to
tell you this over the phone.
I'm afraid your
husband has died.
I'm so sorry.
'No!'
SOBBING
'No!
'No!'
'Hi, is that the ITU reg?'
I have a 68-year-old, Martin
Paji, desaturating on CPAP
on 70%, sats now at 82.
Please could you
'We'll try, but every
bed we've got's in use.
'We're kind of, you know,
we're in that place.'
He's only 68. Please, will
you at least review
'Look, we'll come if we can.'
When can you? 'No idea.
'I'm sorry.'
Hiya, Martin. Hiya, it's Emma.
I just need to check your pulse
quickly, if that's all right.
If you could just
relax a little bit.
Can you relax a little bit
for me? LABOURED BREATHING
Thank you, that's perfect.
Hi, yeah, I called earlier about
Martin Paji, the 68-year-old
'Is this Emma?'
on C Yeah.
Just wondering when I'm gonna
get some anyone to review?
'I'll see if ITU
outreach can come by.'
Erm OK, right, we
need to switch that over.
Martin, Martin, it's all
right, it's all right.
We'll come back to
this in a minute, OK?
I'm gonna go find someone to help me
hold your hand whilst I do that, OK?
Yeah.
I mean, I'm worried about him,
so if someone could come
up as soon as possible,
that would really help me.
Got it, yeah?
Yep. 'We're drowning
in here, sorry.'
OK, thanks.
SHAKY BREATHING
So, yeah, he's doing well. He's
transferring independently now.
OT and physio have
been to see him,
and I think they've
written in his notes.
So, yeah, I reckon
he's good to go.
Good. Thanks, Tracey.
Could you give the discharge
co-ordinator a call?
I've got to nip
down for my vaccine.
Oh, yeah, you don't
want to miss that.
Where's Emma? Wasn't
she on overnight?
Er, yeah, she was.
I haven't seen her, though.
So, Mr Connors
SHE DIALS
BEEPING
Emma?
Oh, Emma.
Emma, hey.
EMMA SOBS
It's OK.
It's OK.
It's OK, sweetheart.
We're gonna work this out. OK?
CLAMOURING
You deserve Nuremberg, you scum!
You hear me?
National death service!
Murderous bitch.
SPITTING, SHE GASPS
Fuck!
LOW CHATTER
LINE RINGING
'Chat Room Radio,
how can I help you?'
Hello, hi, erm
I'd like to speak to a
health journalist, please.
'Who's calling, please?'
Erm No, sorry, I can't
I can't give you my
name, but I'm a doctor.
A COVID doctor.
'And where do you work?'
No, no, this needs
to be anonymous.
You can just put your
things on this chair.
You'll just be sat right here.
Would you like some water?
Oh, no, thank you.
You can take your
mask off, yeah?
Welcome back. It's
eight minutes past six,
and right now I'm
joined by a doctor
who's currently working on
COVID wards in an NHS hospital.
You've asked to
remain anonymous,
but you want to talk about your
experiences as an NHS consultant.
Talk to me about the situation
in your hospital right now.
We are overwhelmed with COVID.
Old people, young people.
We have 30-year-olds in our ITU.
There are pregnant women
with COVID on ventilators.
There aren't enough
staff or machines, and
we can't give everyone
the care they need.
Are you saying that
care is being rationed,
that you're choosing between
who lives and who dies?
Yeah. So, if if you
have, say, cancer
and you need an ITU bed
you might not necessarily get it
because they're filled with
people dying from COVID.
We are seeing three
generations of the same family
all dying, one after the other,
because they mixed at Christmas.
It is horrific.
It's like a war zone.
We have staff members who
work on the front line
who still haven't been
able to get a vaccine yet.
I can tell it's
emotional for you.
Yes.
So, when people say
that COVID isn't real,
when people say that hospitals
are empty, it must make you
Hospitals are definitely not
empty. It's the complete opposite.
And I just want to say to people
to please, please stay at home.
Please follow the rules.
I know it's difficult.
We are genuinely struggling
to give everyone the care
they need at the moment.
We just can't cope
with the numbers.
Why is this not coming
from NHS England?
Well, we're not allowed
to talk about this.
So you're a whistle-blower.
You shouldn't be here?
Erm Right now
cameras, press, they aren't
allowed inside hospitals,
at the exact moment it's so
important they should be.
So nobody knows how
bad conditions are,
and that's why these other
stories fill that gap.
OK, but some might say
that gap's being filled now
with people asking why you
are hiding behind anonymity.
I mean, in this current
climate, some will say,
"Are you even a doctor?
"Why are you scaremongering?"
What's your motive behind
whistle-blowing right now?
Talk to those people directly.
What have you got to say to them?
I would say to them that I have
been a doctor for 15 years,
and I am seeing
things at the bedside
that I can never un-see.
And if I don't tell the truth
I don't deserve to
be a doctor at all.
Right, but people are spreading
doubt about what doctors are saying.
They are eroding trust in
what doctors are saying.
How can we trust
what you are saying?
Well
Look, I, erm
My name is Abbey Henderson.
I'm an NHS consultant
in acute medicine,
and my GMC number is 3170981.
And I am here
representing my own views,
my own experiences,
my past year.
I believe that there have been
deaths from COVID in care homes,
in hospitals, in the
back of ambulances,
that resulted from locking
down too late and incompletely,
and those people you speak about
can and absolutely
should come forward
and talk about their views
and their experiences too.
But they cannot deny
the reality of mine.
Because if you get sick and
you need a hospital bed
then my reality is
going to become yours.
ABBEY: Was it all OK?
'Are you kidding,
it was incredible.
'I love you so
much.' PHONE BUZZES
'Whatever happens, OK, I love
you.' Someone's trying to call me.
'Graham Norton, is
it?' SHE CHUCKLES
I'd better go.
'All right, go, go, go.
I'll see you later.'
Bye. Bye-bye, bye. Love
you. Bye. 'Love you.'
Hello?
'Hi, Abbey, it's Robert.'
Robert? 'Hexfield,
NHS England.'
Oh, hi.
'Yeah, hi.
'I wonder how your CEO will
feel about that interview.
'And I'm also wondering what the
GMC will feel about it, Abbey.'
Well, I'm
not sure what you're
saying to me, Robert.
But as I stated
I have an NHS
duty of candour.
A professional duty to be
truthful about failures of care.
We all do.
So, yeah
I guess we'll see
what the GMC says.
REPORTER: 'Another, for a second
day in a row, grim record.
'1,820 deaths.'
'100,000 dead in the ten months
'since Daryl Blakely
became one of the first.'
THE QUEEN: 'We
should take comfort
'that while we may have
more still to endure,
'better days will return.'
REPORTER: 'And now, here we
are, the first vaccinations.
'There is still
a long way to go,
'but there is finally
a glimmer of hope
'that one day soon
this will be over.'
'A long-awaited public inquiry
into the COVID pandemic
'is finally set to get
underway tomorrow.'
We will be with
our friends again.
We will be with
our families again.
We will meet again.
LOW CHATTER
Thank you for organising today.
I just wish we
could do more. Yeah.
Thanks. Found it
really helpful.
I appreciate your help
and support.
Hi, come in.
You're welcome.
Hiya.
How are you doing?
Trying, I guess.
Trying not to leave medicine.
Right.
Well
I think you'd make
a wonderful doctor.
But
you need to do
what's best for you.
Thank you.
Can I ask
have you ever
thought of leaving?
Yeah.
Yeah, I've thought
about it, of course.
But I keep coming back
to the idea that
what we do has value.
It matters.
We're just here to
talk, that's it.
If it helps. Yeah?
OK. Shall we?
Right.
Thanks for coming.
You're all very welcome.
Some old faces, some new.
This is a room we can
talk, we can listen
accessibility@itv.com